Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 670 conversations about:
tyll
98
Dec 7, 2016
bookmark_border
i received mine today and i really liked the sound of them, but then the right side just fell of, im really angry and i fell really tricked. this was my first drop and if massdrop is not doing something about this it will be my last one!!!
search

search
Dec 7, 2016
abstractdenial
56
Dec 7, 2016
bookmark_border
tyllYou should submit a support ticket. They've always been super helpful when I've had issues on drops.
Dec 7, 2016
tyll
98
Dec 8, 2016
bookmark_border
abstractdeniali already did that, but it's great to see people here supporting others.
Dec 8, 2016
Fawwaz
9
Dec 8, 2016
bookmark_border
tyllwhat happened did you receive it broken :( ?
Dec 8, 2016
tyll
98
Dec 8, 2016
bookmark_border
FawwazIt was broken, but the cable was still attached so it still worked, then the cable just fell of after 2 houres of using. what happened to yours, if you had one
Dec 8, 2016
Fawwaz
9
Dec 8, 2016
bookmark_border
tyllmine has no issue it looks alright , but I'm afraid it will get broken like yours after sometime
Dec 8, 2016
tyll
98
Dec 8, 2016
bookmark_border
FawwazThat's possible, but mine also arrived broken and I heard from some other guys, that theirs are fine. the thing I'm worried about is that they stu haven't released a statement .
Dec 8, 2016
shadyinc
318
Dec 10, 2016
bookmark_border
tyllDamn this sucks! I recollect buying the original RE0 (back in 2010) and then a colleague got so impressed that he also ordered one. Similar thing happened with his pair in two weeks. He's a very careful user. Four months after that, my units left channel gave up. QA is a *big* issue with HiFiMan's in-ears. I got excited about the RE-00 thinking things must changed. But after looking at the photos you posted, I opted out.
Dec 10, 2016
tyll
98
Dec 10, 2016
bookmark_border
shadyincthat sucks, but i think now that all of the hifiman products are not so good because in every revue stands that their build quality is "not so solid"
Dec 10, 2016
Beach_Guy
72
Dec 10, 2016
bookmark_border
abstractdenialSure wish that was the case here. I'm being ignored by the customer service folks at Massdrop... I thought I'd pick up a pair of these HiFiman earbuds while I wait for Massdrop to resolve my current problem, but after reading these comments, I realize I'm better off just going to Walmart. They've got cheap crap too... but at least there's no drama involved. See it.. buy it... own it... right now. Warranty return problem? "Yes sir, do you have a reciept?" "You do?" "Good... here's your money back" "Thank you... have a nice day"
Dec 10, 2016
Jkpop101
0
Dec 16, 2016
bookmark_border
tyllmine broke after about 6 months of light use. I was super exited because the build quality looked great but than they just fell apart :(
Dec 16, 2016
View Full Discussion
Related Products