Hi,
I wanted to give a quick update to everyone. We’re extending this drop to the 28th of June to give more people a chance to join this drop. All orders will still be a part of the first production run and will be serialized. This extension won’t have an impact on the shipping time.
kunalkumarRight, so we the ones who have paid up first still need to wait for this Group Buy extension to finish now, before this order is sent off?
Just wanting some clarification here because this is the FIRST Group Buy I have been in, that is still going but shall already collect my money up first, without first notifying me about this situation.
If you bothered to apply the 29 day extension in the beginning, then we all would be better for it instead of this slight of hand gimmick. You have certainly taken away my respect for you MassDrop in playing this type of game onto people who believed this deal was going to happen straight away.
kunalkumarI really wish this information had been more prominently displayed since I had a choice to either order this or GMK Yuri. I chose to order this, but had I known about the extension i would have jumped on GMK Yuri and then ordered the K-Type at the end of next month.
So will payments for those who joined the drop before the original deadline be held until the end of June?
kunalkumarYeah. Terrible phrasing haha. So now I'll have the payment unfulfilled then and I'll just rejoin the drop. Nice to get serialized anyway I guess.
CotayIf you joined before the extension, you will have the payment collected today/tomorrow as we are placing the order right away so the production process can begin. Otherwise, you will be charged end of June when the drop ends.
Hope this helps.
kunalkumarI'm in, but feeling a bit bummed since I really wanted to get both this and Yuri. Finances this month didn't allow me to get both since we have been hit with some medical bills for my daughter. Oh well, some other GMK caps will come along before November. :-)
kunalkumarThat is why YOU need to have offered the 29 day Group Buy FIRST.
Would of collected more orders plus given people more time to save up for this unique keyboard.
Don't do this EVER again MassDrop.
CotayI still put some money into the GMK Yuri set, simply because this set won't be here again.
If THEY (MassDrop) bothered to clearly say that the K-Type keyboard was on a 29 day Group Buy offer then I would of bought much more GMK Yuri's.
This error on MassDrop's part will not be forgiven by me anytime soon, they will feel my wraith from now on within this section, so they never do this type of idiotic deal again.
ShemyazaThe first Group Buy which was run already, I think the first 500 to 600 buyers get special 'serialized' cases on their keyboard's denoting something 'special'.
Just what I heard, but that's only for those that want to be the very first buyers of this product.
ElrickElrick, we’d have communicated the extension for the K-Type had we known sooner and there are a few reasons about why the extension took place in this form.
1. The original drop was scheduled as it was so that we can lock up a slot in the production line. Otherwise, the November ship date would be not possible.
2. We received new samples recently which have shown greater progression and we will be taking new pictures and sharing with everyone. This allows us to let the community add more orders without impacting the ship date.
3. There was a lot of communication from the community wanting an extension for this drop.
I hope this helps clarify the situation. I am also seeing what I can do for everyone who had to cancel their Yuri orders or make a sacrifice. Maybe, I can pull something off, but you will have to give me till tomorrow morning to get back to you.
kunalkumarFor everyone who wanted to buy more GMK Yuri sets, there's probably a MD member like me who had to leave this drop because my finances for the month got depleted. Because of the drop's extension, I'll be able to use extra money from next week's business deal to buy this keyboard. For the month of May, I had to adjust my budget for blinds, a new bedframe and work done on my car.
You might be angry about having to miss those keycaps, but someone else might be thrilled they can suddenly afford this board.
kunalkumarI'm mostly pissed at ordering LESS GMK Yuri key-sets due to your re-run of K-Type.
Now I only wish You would do another GMK Yuri Group Buy on a 29 day extension so that I may buy MORE of them, you really didn't help promote the purchase of Yuri at all by also offering the K-Type at the same time period.
So please kunal, make this right, go for a 29 day group buy on the Yuri key-set........please, please and another please on top.
ElrickI understand where you are coming from and I also understand what the community is feeling.
When it comes to keycap sets, we have a strict schedule because the whole year has already been allocated to different sets that the community has been asking for. Hence, it becomes difficult for us to extend them as we would like to give every keycap set its time in the limelight.
What I am trying to do is add or include community members into the drop that had to let go of the Yuri. This requires me to coordinate internally and as soon as I have an understanding, I will let you know.
kunalkumarMy credit card was declined on the first pass. Does this mean I lost my slot in the serialization? I had a nice number... I was the #1111 Order and lost it. :(
Any way for you guys to charge me now so it doesn't get declined again?
ValiumBut again, the Yuri Set won't see the light of day again for another two years or more.
Just feel sorry for those that missed out here because it won't be offered any time soon here on MD.
TelFiREWhich should of also applied upon the GMK Yuri set as well.
There is no wrong with an extension sunshine, it just should be leveled at other Group Buys here making it more "Fair" and "Just", if that is what MassDrop wants to pursue.
If the K-Type was offered with a 29 day extension then it should of been highlighted earlier instead of after the deadline has passed. Would of meant dropping the K-Type order now and picking up MORE GMK Yuri's instead.
kunalkumarI find it hard to accept the specific rationale argued with respect of this extension given the simultaneous and assumedly not coincidental massive extensions to other Massrop x drops - rama works, fitsok, allen edmonds, etc, etc... Whether one is a fan or not of having more time to join a specific drop, it does put the lie to the current modus operandi of Massrop. Given the community ethos that underpins Massrop's business model, a greater level of transparency and proactive communication should be an extremely basic prerequisite. It seems that Massdrop x drop deadlines are simply made up on the fly. Personally I've no issue if Massdrop want to sell something indefinitely. Just don't create faux deadlines to maximise sales. It minimises trust.
AnnanI agree. A quick discussion a day or so ago would have alleviated this outcry. I've no reason to be upset about it, but I understand the rationale of those who are, and this comment captures it perfectly.
kunalkumarand i got all stressed out yesterday in regards to wat switch is should get hahahaha..Wil try to convince other friends to get one.. but they all live in The Netherlands so it's a hard sell paying the extra 21% Plus 12% customs fees...hard really hard to swallow.
ElrickI think you're missing the point of what happened. The first drop completed last night, we were charged money, and that order is getting sent off to begin. A second drop (the "extended" drop) doesn't impact the first group buy.
ElrickIm pretty sure massdrop didnt know they would be doing this and it was a side thought, you are complaining about a problem that doesnt exist. They never intended to make the drop this long and decided to do it for anybody who wouldnt be able to get in on the drop. yeah it sucks you cant buy more GMK sets but at the end of the days its not the end of the world and massdrop didnt do this to screw you over they did it for the people who couldnt quite get in on the k-type with that time limit.
kunalkumarI'm sure 5,000 people will point this out today, but the wording for this post is a bit off per one of your follow-up remarks. You completed the first drop, the first drop is off to be processed, and now there's a second drop.
In the future, I do think this kind of process needs to be better clarified on the drop page itself (e.g. giving the second drop a different title, adding bold text in the item description, and/or resetting the purchase counter). Otherwise, it creates unnecessary confusion and frustration... especially when we're talking about getting 2,500 keyboards manufactured between now and, well, the future.
ateam311Not to mention there's a kickstarter which needs to succeed to get those people their keyboards. Massdrop should be sending people there now that this drop has ended.
ateam311But it's not really a different drop, is it? The same shipping time, the same order. They just wanted as much cash infusion as the beginning as possible. Which is fine, but it does make sense that people who were 'forced' to choose between ending drops might have done something different if they knew this would be extended indefinitely.
gdoteofit is different, think of this like the last one ending and a new one starting immediately. if you ordered before then your keyboard will begin manufacturing before this drop ends
gdoteofit's just an extension of a drop nothing more the clarification was obvious to me.
only thing i find strange is that they get to say it's final for everyone that is in.
if the drop is extended than everyone that entered DOES have the time to change his or her mind. That's seems only fair to me.
kunalkumar" 2. We received new samples recently which have shown greater progression and we will be taking new pictures and sharing with everyone. This allows us to let the community add more orders without impacting the ship date. "
Can you elaborate on this, as unless something in the producton isn't final i can't see how adding roughly a month of extra orders wouldn't impact the shipping date. as fewer items would be shipping faster, so is the original drop going to ship before this, or are you refering to the estimated shipping date? As you just eluded to production being faster than expected.
CotayYou might contact CS; they might be able to help you and get you on the Yuri drop. No guarantees, but you're likely to have more of a chance than just posting it here.
CotayThere's always new stuff. I had an order placed for this, but cancelled it because I know in 6 months time there will be something else.
Also I don't even use the 2-3 boards I have. It's hard for me to justify a purchase when it's only "I want to have it just to have it"
kunalkumarThe RAMA WORKS S01 is in exactly the same situation, and the difference in response from the community is incredible.
https://www.massdrop.com/buy/massdrop-x-rama-s01-remedy-spinner
I think it's great that Massdrop is allowing more people to join the drop. Thumbs up for that. Meanwhile people who already joined & paid get the same shipping date. Both thumbs way up.
But I would have to agree it's unfortunate that Massdrop uses the sense of urgency from the drop deadline to generate impulse/panic sales, and then restarts the deadline-urgency cycle to do it all over again. I wouldn't say it's wrong or unethical, but I would say it doesn't really fit. If this becomes a regular pattern, maybe just remove the deadline altogether.
Type-RYou should be getting an email soon asking you to update your payment method. Once you run this process, it should be fine. Otherwise, please contact our Community Support team at www.massdrop.com/support
RichardVdid no one read what kunal said?!?!? im saying think of it as a new drop, if you got in before this extension than you got in for that run of it, think of this like the second run for anyone who didnt get in then.
AnnanHi Annan, the reasoning for the simultaneous extensions is the same as the K-Type, which is that we are working with factories and need to lock the project in their production line.
In terms of shipping dates, they are calculated in conjunction with the factories, taking into consideration the production timelines. There is an upper bound on the number of units that can be produced but a production spot needs to locked in so that the factories can start the process. However, adding orders afterwards (as long as they are below the cap) is ok by these factories.
I hope this clarifies the process more.
ateam311I totally understand the point and we would have definitely clarified earlier if we had the context. This is a learning for us for next time. I apologize for the frustration.
I think the core of the issue stems from community members having to choose between the Yuri and the K-Type and I will see what I can get for everyone involved.
ArchCelWhen we talk about the production process, we also include getting rounds of manufacturing done for QC purposes. For example, for the K-Type, that would include getting a few rounds of keyboards manufactured, packaged, and shipped to Input Club and Yanbo for quality checks. When I talked about the progression earlier, I was talking about the progression in the rounds of keyboards that are coming in to us for quality checks from the factory pipeline.
kunalkumarBut these cases were because of logistics and demand were they not? Which couldn't be assessed before the drop started? Or am I misunderstanding.
f-redNot sure what you are talking about since I never said anything about the extension not being good for folks or changing the ship date for those in the first drop.
ChuckDeeIt's a mixture of circumstances as I mentioned in Elrick's reply. We'd have communicated it earlier had we foreseen this scenario, but its something that we have noted into the process and are meeting about it.
kunalkumarThe Discussion page seriously needs a 'Collapse'/'Expand' feature on threads with more than 5 posts or something. This current thread of yours & the FAQ thread are so long already. Scrolling after scrolling after scrolling just to find new post from other people takes forever. Please have somebody work on it, it is sorely needed!
kunalkumarIs there a way to get the one in the pictures with the blue/white caps? with the lifeline symbol for escape. That keyboard is exactly how I want mine to look.
dylanisco0lThat keycap is SA Pulse, which is very hard to find for less than $200. Since it was a limited run you'll have to look around to find it or hope there's a second run.
eapdangOnce the community has had a chance to view this discussion, I will desticky it. I will think about a work around for these long posts and will let the Product team know about the request.
ElrickThe group buy will finish later but since the ship date didn't change the only effect this will have on you is that the item won't be as 'limited'. They may have collected funds from people that joined early in order to pay the manufacture to start the manufacturing process. Either way, it doesn't negatively impact you in any noticeable way...
ElrickHi everyone,
If anyone feels that they would like to join the Yuri drop or edit their existing Yuri order over the K-Type please send me an email to kunal+ktype@massdrop.com by June 1st, 11:59pm PT. I will collect all the orders and will work with the teams here to get them sorted out. Please note that this is a one time exception for community members here.
Also, we discussed the scenario that took place here and we will be working on a process that would allow for greater clarity to the community about the launch, close, and relaunch of a drop along with the payment collection procedure. We'll try to have this completed as soon as possible and communicated in the upcoming drops, where it is applicable.
Thank you for providing us with all the feedback. We appreciate it!
@Elrick@Cotay@TragestyX@Hamel@IzeTheRube@emoji
kunalkumarThank you. This has bugged me quite a while now, especially when I saw people posting back and forth screens - yes I said screens - of Belgium/Europe custom/import regulation articles. It just drowns out all other posts & discussions that I would much rather read about.
kunalkumarThank you Kunal, this is exactly why I am a big fan of Massdrop. Much like the custom products MD release, the community and the company, and how they function as a system is iterative. Each and every time I've had a valid concern you all have bridged the gap and compromised to the benefit of the consumer. Thank you!
kunalkumarDefinitely hope you can get more people into the yuri GB. We're so close to the 1000 moq it would be nice to hit that price point and give everyone $10 back. As it is, is more expensive to order 935 kits than 1000. MD should pick up the slack to get us the rest of the way and sell any extra in yanbo closet at a future date
kunalkumarHad I known this drop was going to be extended, I wouldn't have been so frugal at the comic convention I was at this past weekend, heh.
But wow, rest in peace K-Type Kickstarter, there goes the only real reason to back it.
kunalkumarIf there really is a "strict schedule" of keycap drops for the rest of the year, then why don't you publish it so people who need to budget can plan for the drops they want and save up as needed? It sounds like that would help many of the people commenting here.
kunalkumarProduction timeline will remain the same for both parties or the early adopters get it earlier...because you took their money already? Timeline for the original purchase is the same? Both parties get it at the same time? Please be clear.
I wanted to give a quick update to everyone. We’re extending this drop to the 28th of June to give more people a chance to join this drop. All orders will still be a part of the first production run and will be serialized. This extension won’t have an impact on the shipping time.