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Showing 1 of 516 conversations about:
TanvirK175
1101
Jul 24, 2017
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Is it just me or did anyone else receive the speakers and the 3.5mm TRS to Dual ¼” TS cable still hasn't shipped yet? I have tracking for it since the 21st but it's still at "Label created" on FedEx.
dillznit
0
Jul 24, 2017
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TanvirK175I just received a package with 1 single Hosa Cable, but Fedex says "delivered" for the entire package, the packing slip shows 1 Speaker, and 1 Cable.
I should have 2 speakers and 2 cables right? I only have a cable.
Something doesn't make sense here
I should have 2 speakers and 2 cables right? I only have a cable.
Something doesn't make sense here
TanvirK175
1101
Jul 24, 2017
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dillznitYes, you should be receiving two packages. Check your tracking number emails again. I originally thought I received only 1 tracking number but they were sent at the exact time so I only noticed one. Gmail bundled them up together.
If you go to the original email, you may notice you had 2 tracking numbers sent. The cables one is the one I'm missing atm, which is 0.7 lbs / 0.32 kgs and it should be a 1/8" to dual 1/4" cable, only one.
The package for the speakers was around 28 lbs, if I remember correctly. It does indeed include two speakers, along with the certification paper, the rubber feet, and power cords.
If you go to the original email, you may notice you had 2 tracking numbers sent. The cables one is the one I'm missing atm, which is 0.7 lbs / 0.32 kgs and it should be a 1/8" to dual 1/4" cable, only one.
The package for the speakers was around 28 lbs, if I remember correctly. It does indeed include two speakers, along with the certification paper, the rubber feet, and power cords.
fishgoh0nk
4
Jul 26, 2017
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TanvirK175I only got cables in my package, there's only 1 tracking number and it's small box containing only cables. I have contacted massdrop support to rectify this.
Update - looks like I should've read your follow up post. I did find another tracking number, whew! I packed when I saw the packing slip... usually packing slips define what is in the contents of the box.... -__-
Update - looks like I should've read your follow up post. I did find another tracking number, whew! I packed when I saw the packing slip... usually packing slips define what is in the contents of the box.... -__-
TanvirK175
1101
Jul 26, 2017
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fishgoh0nkI just received my cables yesterday. You get one box cables and one box speakers. Maybe they haven't shipped it yet? Idk. I hope massdrop support can help you. Might make no sense to not ship it together but altho FedEx received both my packages and sent me tracking at the same time, they delivered one on the 22nd and one on the 25th.
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