Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
"Are we to expect the energizer to contain more "cost effective" low quality parts in it, as compared to the original? "
Nope, the energizer has not been altered from it's original design beyond the cosmetics. We came into this collaboration with some ideas to further tune the system via the energizer, but by staying with Koss' design and supply chain we would maintain the Made in The USA history of the ESP line and Koss' brand identity.
"Are the headphones themselves the same size as the old ones- IE can I use standard replacement pairs? "
Yes.
" I'm curious about the QandA with the founder's son- how will that work? "
We collect questions from the community, share them with Koss, and share the response. Sometimes there are video responses, most of the time it's text responses, it's up to our partners to decide how they engage.