Add a comment...
Hey everyone,
Now that the drop is over and all of the units have been dispatched, we wanted to provide a post-drop update. The goal of this update is to give more transparency on the success and failure rates on this drop, along with clarity on what we're doing to resolve any issues that came up in this drop.
Issue Resolution: • Legends + Keycap issues - Members who experienced issues with legends and keycaps are being issued replacements. When producing thousands of keycaps it is likely that a small portion of them will be misprinted. That being said, we are working on a few alternative manufacturing and quality control check procedures to decrease these failure rates.
• Colemak + Dvorak or International Kits - Additionally, for those of you that have purchased the Colemak + Dvorak or International Kits, we've found issues with the production of these kits and don’t believe they’re up to our standard of quality. We plan to get these kits remade and have replacements sent out. We'll be reaching out to those affected via email with more information.
As always, if you have any issues with your set please reach out to our community support team via your transactions page (https://www.massdrop.com/transactions), and they will help you out.
We’re happy to hear that many members are loving the profile, and we are now working with Matteo on improvements for the next run!
Load 15 more comments
I understand that the statistics are not that straightforward. But the original statement read "The goal of this update is to give more transparency on the success and failure rates on this drop". However, it doesn't provide any data on failure rates – just the number of people that contacted support, a number we all know is much lower. Hence the perceived lack of transparency. The additional numbers are appriceated though.

It's good that you are making improvements to your QA protocols. What I can't get my head around though is how they could fail in the first place, and that's what worries me. Let's say the real story goes something like this: "We had to make the deadline before the Spring Festival, so we disregarded the normal QA procedure because there was no time. It would have been mostly fine, were it not for that stressed-out guy in sector 7g who mistakedly sent the wrong svg file because his boss was being an asshole and made him work 17 hour shifts during crunch." Would it really be that terrible to just say so, if that is the case? We don't even need all the gritty details.

I appriceate what Massdrop does, I really do. But the culture of keycap groupbuys is one where the people running things are, for the most part, quite transparent about what went wrong and why when issues arise. So far, there's really no information on why the issues arose. Maybe there is a non-disclosure clause in your contract with the manufacturer that prevents you from throwing them under the bus. But if that is the case, you could at least tell us that there are legal reasons for not giving the whole story.

Also, you don't really do yourselves any favours by re-running the drop before replacements have been sent out. I'm tempted to buy another set since the profile itself is awesome, but I'm also hesitant to throw more money your way before you've rectified the problems from the first drop. I'm sure there are a lot of other customers from the first run who share that sentiment.
caligo
Hey Caligo - Thanks for the thoughtful response - I'm sharing with the wider team to make sure they see the feedback. Good point around the stated purpose of the post not lining up with what was shared, we'll work to do better on that front. It's a new process that we're just starting to roll-out, so the feedback is very helpful. I also agree providing more specific information and context around issues when they arise is definitely another area we can improve on, and I'll work with the team to try and improve our ability to provide specifics around causes and solutions for problems that come up. Thanks again
Hi, will this profile be weird for the Delete, end, page up, down in this layout?
http://www.keyboard-layout-editor.com/#/gists/5681955700b8623a267570f6f9fde637
EagleRock
Novelties kit has R0 Home, R1 Delete
Mods kit has R2 End
Extra Mods kit has R3 PgUp, R4 PgDn

that's everything, no worries!
Is it possible for a 2u shift to be included?
For an HHKB layout would the base/mode/cmy/6u spacebar kits be what I need?
Load 1 more comment
Thanks for the reply. I was ok with the capslock but didn't catch the 2u backspace...damn....how am i gonna afford this lol. Regardless thanks man!
nishkei
https://www.massdrop.com/buy/massdrop-x-matt3o-devtty-custom-keycap-set/talk/1979056
Just wondering, is this profile identical to the hhkb hipros?
Load 3 more comments
Which discord server is that?
EtherealSound
I don't have an answer to that.

I just scrolled down a bit and Logeirs said he/she asked Matt3o on discord about something.
The tap key is only in default mode. I do not know how many sets I need to buy for one or two keys that are scarce. Never cheap!!
Just a heads up to those using Paypal: if you want to edit your order in a way that increases the total, Massdrop suggests joining the drop again and canceling your previous order.

https://helpdesk.massdrop.com/hc/en-us/articles/216270038-Can-I-modify-my-order-
"PayPal places an authorization hold on your account for the total amount of the transaction at the time you place the order. If you make changes to your order that increase the total cost, this won’t be updated in PayPal's system and your payment may fail when the drop ends. To prevent this payment failure, we suggest joining the drop again and then canceling your previous order."

Also check your email within 24h of the drop ending or maybe consider paying by card if you can't for whatever reason because shit happens https://www.reddit.com/r/MechanicalKeyboards/comments/7hanhu/im_sick/
Hi there! I'm new to mechanical keyboards. Was waiting for one that i'd love and treat myself to for my new job coding. I ordered the base kit, beige mods, and the CMY set. Will that cover the "WASD V2 87 key" keyboard? I was planning on getting the Zealio switches with it as well. Here is a link: http://www.wasdkeyboards.com/index.php/products/mechanical-keyboard/wasd-v2-87-key-barebones-mechanical-keyboard.html Thanks in advance for any answers.
OddMrPuddins
Straight from the creator: https://matt3o.com/about-mt3-profile-and-devtty-set/
WASD V2 87 is TKL, so CMY kit is basically extra bling and not absolutely needed.
basecase01
Thanks so much!
The base kit of this new round contains nippled F and J keys. How come the Colemak/Dvorak doesn't have nippled keys as well but only scooped?
Hey for MagicForce 68 what sets do I need?

I'm thinking of buying Base Kit, Beige Mods, RGB Kit Will this cover me?
Load 3 more comments
From what I remember of the kits, it's enough. I can check for sure in the morning, going to bed now. I originally bought Laser to put on a Nightfox. I did do a couple of crappy edits during the GB. Glad you remembered :)
I actually cancelled my Nightfox order though because of the etched FCC label on the back of the Kickstarter Whitefox's, which was confirmed to be on the back of the Nightfox's as well.
TanvirK175
Ah a shame. I was tempted to do the same and buy a tada68 but ket at it because it looks like my dream keyboard. That would be awesome if you could because im still a noob to buying keycaps

Recent Activity

주호영

Joined the drop

Joined the drop

Recent Activity

주호영

Joined the drop

Joined the drop