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YanboWu
8474
Collaborations
Nov 3, 2017
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Hi Everyone,
We have a quick update on the MT3 keycap set. Production is still in progress and we’re currently tracking towards a 6 week delay from our original ship date. We finished our first mini sprint of dye sublimation, and we found that the process took longer than what we originally estimated. This puts our expected ship date in the middle of December.
The team is working hard to make sure everything goes smoothly in these final stages of production. Also, we now have a member of our team on the ground at the manufacturer in China. He will be overseeing the completion of the sets and helping us monitor the progress.
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If you prefer not to wait for the keycaps, you can cancel your order via the transactions page (https://www.massdrop.com/transactions).
We’ll update everyone on or by 11/17 with the latest status.
Nov 3, 2017
djfrantz
220
Nov 3, 2017
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YanboWuWho would like to sell me their Triumph Novelties?
Nov 3, 2017
JohnDerp
474
Nov 3, 2017
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YanboWuSomebody add this on massdrama.com
Nov 3, 2017
kristopher
44
Nov 3, 2017
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YanboWuDoes anyone have a photo of the production triumph set yet? I'd like to see that before deciding if I want to cancel or not... Also in case anyone links to the Oct 11 post on https://matt3o.com/ that key is light blue, not triumph teal.
Nov 3, 2017
pezhore
38
Nov 3, 2017
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YanboWuIs the mid December ship date for when they'll be shipped from China or shipped from the Massdrop distribution center?
Nov 3, 2017
JohnDerp
474
Nov 3, 2017
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pezhoreTypically, it's the latter.
Nov 3, 2017
Idef1x
205
Nov 3, 2017
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YanboWuWhen ordering first-round custom work through group buys, delays are to be expected. I can understand that people dislike it, but in my opinion, that is just the nature of it.
Nov 3, 2017
GaleForce
407
Nov 3, 2017
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YanboWuThanks for the update. I'm in it until the very end. I still believe that this is easily the most ambitious keycap set created. It isn't just coming up with an interesting colorway but an entirely new profile, putting matt3o in a league of his own. So that said, I definitely want to be there in the end when these are complete.
Nov 3, 2017
AEmbler
6
Nov 3, 2017
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YanboWuOf course no one is happy about delays, but I appreciate the update and am very much looking forward to my set!
Nov 3, 2017
macken
315
Nov 3, 2017
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YanboWuSo hoping that these will arrive before christmas. Samples looks good, a bit taller than I imagined. Beige looks good, but I wish I had gone for the triumph mods. If people have the option to cancel, is it also possible to change an order at this stage?
Nov 3, 2017
The25thBaam
9
Nov 3, 2017
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YanboWuThat ISO Enter so sexy! All they way in.
Nov 3, 2017
Rowethren
103
Nov 4, 2017
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Having been a project manager on a large building site (Battersea Power Station) I can assure you unexpected delays are never factored into the estimated time for work completion. Would be helpful for me if they were but sadly not...
Nov 4, 2017
sixelannif
218
Nov 4, 2017
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RowethrenSame here although my work is computer programming, but the principle still applies in that you can never factor in unexpected delays because otherwise they wouldn't be unexpected. No matter what you do some things will always take longer than planned, the only way to factor that in is to add a stupid amount of extra time for unplanned delays, but then the client would just go see someone else who offers a more more realistic time schedule.
I wonder how people would react if Massdrop had added another 12 months to the original estimated shipping date, wich would also increrase the price of course, and then they would be able to ship nearly 10 months in advance of schedule, presumably making everyone happy ?
Nov 4, 2017
TomKazansky
206
Nov 6, 2017
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YanboWuyes! did I just say "yes"? NO, I have to YELL:
YES!!!
--- looking forward to the pictures of the Triumph keys. :D
Nov 6, 2017
sixelannif
218
Nov 6, 2017
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Agreed, I always pad deadlines too, but if you're doing something new or using a new technology or manufacturing a new custom profile from a new company then there's just no way you can properly evaluate the risks, so either you add excessive padding and get kicked in the shins by the client for having unrealistically long deadlines (and potentially loosing the client altogether), or you add what seems a reasonable amount of padding and get kicked in the shins by the client when you end up being late (and potentially have to suffer a pay cut for missing the deadline).
Anyway you look at it, getting things right takes a lot of experience and a little luck, but the first time you do something new you better prepare for some shin kicking because it's going to happen.
Nov 6, 2017
schlep
81
Nov 8, 2017
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YanboWuIt is not bad enough that u delay our orders but u have top it off by cancelling our orders and make us order the items again. Be mindful of your international customers. Giving us refunds does not work on our favor because of exchange rate differences. I thought the Plank drop was bad, this is starting to look even worse.
Nov 8, 2017
bradr
963
Nov 9, 2017
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schlepHey Schlep - good point with the international customers. I checked with our team, and even with currency exchange you should not have a problem (the refund amount and new charge should be equal or very close). That said, if you or anyone else does have a currency issue once you re-join, please reach out to our support team and they'll help you out.
Nov 9, 2017
macken
315
Nov 9, 2017
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bradrWhat rejoin? I have not heard anything about rejoining.
Nov 9, 2017
jxliu
1261
Engineer
Nov 9, 2017
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mackenHi macken, your order was not affected, so you don't need to do anything.
Nov 9, 2017
Geckt
709
Nov 14, 2017
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YanboWu@YanboWu
MOAR pictures please? XD Looks awesome so far!
Nov 14, 2017
YanboWu
8474
Collaborations
Nov 14, 2017
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GecktWill definitely share more when I get them!
Nov 14, 2017
sixelannif
218
Nov 15, 2017
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YanboWuBTW, as a side-note, I'm not sure how I feel about the new font but I do like that you seem to have stopped plastering retail prices on custom-made products as that was really ridiculous.
Nov 15, 2017
Idef1x
205
Nov 15, 2017
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sixelannifWhich new font?
Nov 15, 2017
sixelannif
218
Nov 15, 2017
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Idef1xGordita (according to Font face ninja), I'm pretty sure it recently changed, about the same time the MSRP price disapeared on custom Massdrop products.
Nov 15, 2017
Idef1x
205
Nov 15, 2017
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sixelannifAh so you mean the font of the website? :)
Nov 15, 2017
sixelannif
218
Nov 15, 2017
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Idef1xYes ! not the keycaps font lol, sorry for confusing (and admittedly off-topic) comment.
Nov 15, 2017
phreaky
1
Nov 16, 2017
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YanboWuWould it be possible to add for example a numpad kit to my existing order in case someone else canceled theirs?
Nov 16, 2017
macken
315
Nov 16, 2017
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phreakyWe need this as an option. I need a numpad with my order too.
Nov 16, 2017
schoolbus
1292
Nov 16, 2017
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phreakyWon't happen
Nov 16, 2017
GaleForce
407
Nov 16, 2017
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schoolbusToo true, that's why with these kits you have to order everything you could conceivably want when they drop. I just spent over $200 on the Oblivion SA set for that very reason. With matt3o's kit, because I plan to use it on a standard 104 key layout, I went with just the alphas, modifiers, and numpad. Very happy with what I picked.
Nov 16, 2017
GaleForce
407
Nov 16, 2017
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YanboWuFYI I'm sure everybody here, including myself, is very much looking forward to the update today or tomorrow. Just a gentle reminder since I know it was a few days late last time and people were getting their pitchforks ready. ;)
Nov 16, 2017
Rowethren
103
Nov 17, 2017
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GaleForceI am currently sharpening my pitchfork :p
Nov 17, 2017
GaleForce
407
Nov 17, 2017
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RowethrenI might have to do mine as well. Just because I'm bored at the moment. Work has been slow, calm before the storm of Black Friday & Cyber Monday, don't judge me.
Nov 17, 2017
Rowethren
103
Nov 17, 2017
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GaleForceUnfortunately you have been thoroughly judge :p
Nov 17, 2017
CarmenOhio
184
Nov 17, 2017
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YanboWuYanbo, any update today (11/17)?
Nov 17, 2017
YanboWu
8474
Collaborations
Nov 17, 2017
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CarmenOhioYep, just posted something!
Nov 17, 2017
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