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https://mitormk.com/2017/07/08/mitos-updates-5/
:)
I just want to make clear that I'm merely the designer of this product, I live in Brazil and Massdrop headquarters are located in San Francisco. If I'm not mistaken there's a warehouse in New Jersey and another one somewhere else. Unfortunately I have absolutely no control over logistics and shipment procedures, all I do is design the product interact with you all, give directions and to some extent, do appropriate quality control.
11h ago you said:
> production is complete, keycaps already at MD, they are doing QA checks on the keycaps, will ship out soon.
This is all I know as well.
And then 6h ago you asked:
> any updates on what is happening to our keycaps today?
If there were any relevant updates I guarantee to you that they would have been posted by now. Like you just said, it seems that Massdrop is checking increments to ensure the whole drop is of good quality. I don't know how many hours this process is going to take, or how many days. However it's very clear to me that it won't take more than 3 or 4 weeks to have these keycaps totally shipped.
I understand the impatience, you can be sure that I'd love to have this drop finished as soon as possible too. Designing it and ensuring top level quality was already lots of work and I have many other projects to focus on. I can't wait to have this finally done.
@all - I apologize once again for not being able to have this project conclude already, waiting for so long sucks and I'm very much looking forward to see your concluded builds and keyboards. I hope the keycaps positively exceed the expectations you had upon joining the drop, your support is much appreciated.
1) Back in July, after showing signs of massive delay, MD announced that the new shipping date is 10/31. 2) Deadline to respond to MD's opt-in form is 10/26. 3) The tone of the latest "update" from @YanboWu and @MiTo are clearly different, and we have no way to tell who's how much correct (they could both be truthful to certain extent). 4) We purchased this product through MD, and @YanboWu is MD's employee, and the face of this drop.
Here are few more facts that's worth highlighting IMO: 1) We, as paying customers who made a purchasing decision based on the information provided by MD, are entitled to on-time delivery, (just because everything here is delayed, doesn't mean another delay is perfectly fine), products-to-spec, and reasonable level of customer service in good faith. Obviously, being entitled to something doesn't mean guaranteed to receive. 2) @YanboWu is just another MD employee, he will say shit that conforms to MD's direction/policies and act in MD's best interest, and doing so may conflict with what an isolated subset of customers desires. Also, @YanboWu will collect his paycheck regardless of whether he provides another update or not. 3) Even if @YanboWu is just simply withholding information due to reasons that can't be disclosed, customers of this drop have no recourse to seek remedy. We opted-in knowing that the new ship is 10/31 and whatever we are bitching about here is just petty/frivolous shit to be taken to court or has no grounds/merit.
I share your sentiment, but we are shit out of luck. If above bullets are flat out wrong, corrections are welcome, but no thanks to emotional fanboy vomit and non-sense such as "you don't know MD", "you don't get business", "you don't know manufacturing" bullshit, PLEASE.