Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 417 conversations about:
JosephHuang
21
Mar 6, 2018
bookmark_border
Get my package today in Taiwan ,the quality is very good for me . I will prepare mundorf sliver-gold with 4.4 TRRRS cable for it . (DAP is iBasso DX200 with AMP4)
search

search

search
Mar 6, 2018
Scimo
14
Mar 6, 2018
bookmark_border
JosephHuangJust curious, when did noble ship your package?
Mar 6, 2018
JosephHuang
21
Mar 6, 2018
bookmark_border
Scimo
search
Mar 6, 2018
Scimo
14
Mar 6, 2018
bookmark_border
JosephHuangInteresting. My shipping label was created on the same day and the status is still "pre-shipping"
Mar 6, 2018
JosephHuang
21
Mar 6, 2018
bookmark_border
Scimowow....waiting for long time
Mar 6, 2018
Scimo
14
Mar 6, 2018
bookmark_border
JosephHuangI actually dont mind the wait if there is clear indication of expected arrival date and where the package is. But in this case, neither is available to me. Its getting a little stressful.
Mar 6, 2018
mjryder
29
Mar 6, 2018
bookmark_border
ScimoYes. That is the issue. USPS tracking stopped updating on Saturday, the original estimated arrival date. I don’t care about when I get them, but I am concerned that I get them at all, and the tracking info does not instill confidence.
Mar 6, 2018
Mr.Okay
3
Mar 6, 2018
bookmark_border
JosephHuangCan't believe shipping to Taiwan is faster than USPS shipping in US. Hope Massdrop use better carrier next time. Especially on pricey item that already delay for months like this.
Mar 6, 2018
Sloblo
409
Mar 7, 2018
bookmark_border
mjryderSupport refunded me after USPS returned it to their warehouse... I'm super frustrated and disappointed right now after letting them hold nearly $1,000 for 6 months (and then delayed 2 more months, then lost in the mail for a month) with NOTHING to show for it.
Mar 7, 2018
bearwarrior
13
Mar 7, 2018
bookmark_border
SlobloThey did the same thing to me as well. Not acceptable.
Mar 7, 2018
mushroomsensei
36
Mar 7, 2018
bookmark_border
SlobloJust curious, did USPS update tracking information saying the package was returned to Massdrop warehouse?
Mar 7, 2018
mjryder
29
Mar 7, 2018
bookmark_border
Sloblough... I would hope in that situation they would resend... at this point I’d gladly wait however long I have to... I’m still sympathetic to Noble‘s situation... as long as I eventually have my K10s....
Mar 7, 2018
Sloblo
409
Mar 7, 2018
bookmark_border
mushroomsenseiyeah says it was delivered to the edison warehouse (2-3 weeks after the intended delivery here)
I just want my k10s at this point also. They're losing a fairly large customer in me with this SNAFU and I'm sure Noble doesn't appreciate that I'm taking my $1,000 and getting some campfires 2day shipped now... screw massdrop - take your money elsewhere at this point..... Still no word from support regarding the cable, we've got total silence on their end now.
Mar 7, 2018
Sloblo
409
Mar 7, 2018
bookmark_border
mjryderThis is what I said to support - I got back " I do understand that this isn't the result that you wanted but we have no further inventory that we can send out and your unit appears to have no been put back into inventory. This means our only option is the refund that I processed for you.  "
I see it says delivered after I tracked it from Cali- to CT back to NJ over the course of the month so you cant find it in your own warehouse.... and they responded so fast I'm under the impression they didn't even look.
Who had the conspiracy hat on earlier about another time stall?
Mar 7, 2018
mushroomsensei
36
Mar 7, 2018
bookmark_border
SlobloThere was once my order get returned to Massdrop and customer service shipped me replacement with very fast respond saying inventory was available. Could you tell them you would like to wait for your product to get processed?
This is becoming such a mess.. It looks like Massdrop just doesn't care and is throwing the situation to Noble :\
Mar 7, 2018
Sloblo
409
Mar 7, 2018
bookmark_border
mushroomsenseiYeah, I've said as much, but it sounds like I'm SOL from the radio silence - I'll give em until tonight/this afternoon before I go buy elsewhere and post the full support convo up on here.
Noble representatives should note well how Massdrop handles this situation as I'm a big fan of their product, but in terms of expediency I can have some Campfire Andro's in my hands by friday - no shipping madness, no 8 months wait time nothing. I'm sure that my business isn't critical to them, but I AM sure if enough people bail on $1,000 TOTL IEM purchases and go to another brand they'll feel that. ESPECIALLY since once I find a brand I like I'm generally loyal to them for a few models. (have a Sage and Noble X, was excited to try the k10)
The only way Massdrop is a value proposition is if they can DELIVER a product that nobody else has or at a price point nobody else can do..... Key word is DELIVER!
Mar 7, 2018
bearwarrior
13
Mar 7, 2018
bookmark_border
SlobloI totally agree with everything you said. Delivery is the most important thing right now.
Mar 7, 2018
mushroomsensei
36
Mar 7, 2018
bookmark_border
SlobloMy package is still stuck somewhere in California but I feel you Sloblo. I had the Noble X, tried the Kaiser Encore and Katana and was really looking forward to the K10Us. I almost ordered Andromeda CK in Feb when the second delay hit. Took me a few days to reach the decision and found out it was just sold out lol. I still appreciate the product Noble makes, as well as their generosity to offer the cables.
I turned to 64 Audio after the 2nd delay and they told me my order would ship in time (takes them 5-6 weeks to make). Now looks like they would arrive before the K10Us.
Massdrop please, please deliver.
Mar 7, 2018
Sloblo
409
Mar 7, 2018
bookmark_border
mushroomsenseiAny thoughts on the andro vs the Vega? that's kind of my sticking point ATM - I'm about 2 hours from giving massdrop the bird altogether (though I'd still stalk the forums here)
2 years cold turkey on newegg here so I'm one who holds true when they say they're done with a site.
Mar 7, 2018
mushroomsensei
36
Mar 7, 2018
bookmark_border
SlobloI personally prefer Andromedas because I mainly listen to J-pop and emphasis on mid to highs fits my taste.
Mar 7, 2018
bearwarrior
13
Mar 7, 2018
bookmark_border
SlobloI received some update from USPS today. Since I contacted my local USPS, the gentleman was very friendly and easy to talk to. He recorded the situation and would let me know if he finds the package. The package was sent from Santa Barbara, and he suspected the bar code on the shipping label is either soaked or ripped. If it is really soaked, the earphone would hardly survive. So I am very suspicious that the package can be found and delivered as a whole.
Mar 7, 2018
Sloblo
409
Mar 7, 2018
bookmark_border
bearwarriorHope yours actually makes it to you, everyone who got theirs seems to agree its a pretty spectacular set. I'm going to eat crow here in a bit and just get something expedited to me for Friday ~ Amazon knows how to find my apartment.
Knowing Massdrop they'll probably release a wizard edition of this drop before they sort out this mess. Maybe I'll gamble on that drop... probably not, my bank pays me interest to hold my money for indefinite periods and I won't have to get my hopes up.
Mar 7, 2018
View Full Discussion
Related Products