Hello, I just joined, primarily for the audiophile products. Looking at purchasing the NHT C3 speakers for our new living room. Space is about 15 feet wide by 33 long and they will fire long ways. Space is just for general listening, music room with all equipment is downstairs, so hoping they will fill it with sound nicely. Cheers.
Mar 18, 2024
Is the cable removable?
Yes, the cable is removable and replaceable.
Does the PC37X work for console gaming (PS4, Xbox One, etc.) or mobile?
Yes, however, you will need an adapter or a separate cable. The included cable ends in two jacks (headphone & microphone) whereas most consoles/phones have one port that takes a TRRS (4 pole) AHJ/CTIA standard 3.5mm jack.
If you want an adapter, something similar to this one (*1) should work.
If you want something more sleek, you can get a cable that plugs straight into the headset and ends with a TRRS jack. Something similar to this one (*2) would work.
Is there a limited amount of units available?
Yes. We are finalizing the quantities with Sennheiser and will share more details once we confirm the limits. We are working to get as many units as possible given the strong response from the community. With that said, there are already more requests than the amount that will likely be available for the first drop.
Update: We are limited to 1,200 units for the first drop.
Will this drop be available internationally? What will be the shipping price internationally?
Yes, the drop will be available to all international countries that Massdrop ships to. International shipping will be around $15.
What are the drivers in the PC37X?
The Massdrop x Sennheiser PC37X uses the same drivers as the Sennheiser PC 373D.
How is the mic quality? The PC37X has one of the best mics among headsets that we’ve tested. Most complaints for gaming headset mics are a result of either hardware issues (manufacturers using cheaper parts or making suboptimal design decisions) or software issues (manufacturers adding an on-board soundcard or proprietary software that performs poorly). On the hardware side, the PC37X contains a mic that is designed specifically by Sennheiser (which has extensive experience as a microphone developer and manufacturer) for high-volume, low-distance recording. On the software side, the PC37X has no signal processing and outputs straight into the mic jack on your motherboard or soundcard, therefore avoiding any potential issues.
We will continue to add to the FAQ as more questions arise.
*1: https://en-us.sennheiser.com/pcv-05 *2 : https://en-us.sennheiser.com/accessories--unp-console-cable--game-one--game-zero
Thank you.
The GSX 1000 product page: https://en-us.sennheiser.com/audio-amplifier-gsx-1000
it would be much appreciated if you could help me get that console cable
btw I live in the Philippines and sennheiser's online store doesn't ship in our country it is also not listed in amazon, lazada or newegg
The small speakers inside headphones are referred to as drivers.
Please help me out I live in the Philippines BTW
Registering a product for service is easy, if you have the sales receipt or warranty certificate as proof of purchase. Proof of purchase must state the date of purchase and name of the product. Unless you submit proof of purchase, which will be verified by your local Sennheiser service partner, you will be obliged to pay for any repairs that are carried out.
You can reach out to be contacted personally about your case by using this website and filling out the form: http://www.sennheiser.com/contact-center
Fortunately, the cable is removable and easily replaceable, and low cost, so even if the wear on your cable is out of warranty, you can buy a replacement here: http://www.sennheiser.com/accessories--unp-pc-cable--game-one--game-zero Or the shorter cable for console use, available here: http://www.sennheiser.com/accessories--unp-console-cable--game-one--game-zero
The receipt emailed to you from Massdrop will serve as proof of purchase, and validate the warranty.