Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
EDIT: Update 2/22/17: They've shipped me a replacement unit! Thanks MD!!! Very friendly and attentive support in my experience!
The headphones have stopped taking a charge. They last for less than a minute and the bluetooth name has changed from Mee Audio X7 Plus to "CSR - bc7" which I believe is simply the callsign for the bluetooth communicator thingy in the headphones. Very disappointed to say the least! I can't believe these didn't even last four months. Trying to contact support right now but I'm thoroughly disappointed in a $60-odd dollar purchase not lasting more than a few months. I was really happy to recommend these to everyone a couple of months back, but now I take it all back. I mean, for the few months they worked, these headphones were brilliant. However, for the money, it's not worth the headache these have given me this past week.
Just to be clear, I don't take these things out in the rain, I am careful with how I put them away, I charge them every night, and I'm cautious with them in general. Cannot see what I must have done to kill these things, but alas, they may be more fragile than I thought.