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Tyler
2438
Dec 14, 2016
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
We're also on Instagram! We'd love to see photos of the drops you've received. Give us a follow @Massdrop and tag your pictures #massdrop. https://instagram.com/massdrop
Pteraluna
26
Dec 20, 2016
TylerHi Tyler. I just called Ascendia the shipping company and they said they've never received the physical package. Can you please confirm where our orders are at the moment? I've been checking since Dec 12 so it is quite shocking to hear that it was never received by the company. Thanks
aransav
0
Jan 3, 2017
Tyler@Tyler Hey Tyler, I have been eyeing the provided tracking site for the past 3 weeks and there has been no movement, I was wondering if the watches have been shipped yet. I did expect there to be some shipping delays with the Christmas season during the ship dates, but I was hoping for some kind of update. Would it be possible to provide a general idea when we would be receiving the watches? or push for the tracking site to update their systems. Thanks.