Click to view our Accessibility Statement or contact us with accessibility-related questions
Redded
3
Oct 12, 2018
I got the 32-inch and I need to tell you that you should not buy the monitor arm.
search

search

After doing some research, I think the other have this issue as well, but I can only prove it for the 32-inch.
There is a metal bit on the back where the stand mount locks into the monitor that prevents the vesa mount from attaching.
The only alternative is to use a VESA mount adapter for this piece! This will cost you another ~US$20-30.
The mount is incompatible, do not buy it.
Techlink
3
Oct 14, 2018
ReddedThis is the addon you could select at checkout right? If so...
Did you get yours at the same time as the mount? I ordered the monitor and the mount addon, but upon delivery, I only received the monitor.
Redded
3
Oct 14, 2018
TechlinkNo, I got the mount as a separate package about 2 days later. It looks like they might've shipped from different places.
Techlink
3
Oct 14, 2018
ReddedOkay thats reassuring. I only got one shipping email however, so i was worried this is all i was gonna get.
Colm4g
18
Oct 21, 2018
TechlinkThe mount comes in later! Had the same thing just be patient
Techlink
3
Oct 21, 2018
Colm4gI guess not for me. Contacted support and they said there was a vendor issue so I got a refund instead.
Colm4g
18
Oct 22, 2018
TechlinkWell you where lucky, doesn’t fit the monitor 😂
Colm4g
18
Oct 22, 2018
ReddedDid your stand fit the monitor?
Redded
3
Oct 23, 2018
Colm4gNope, it did not fit
cfnovak
18
Nov 4, 2018
ReddedI grabbed nylon bushings and longer screws with the same thread and it works like a charm. only like 2.00 for everything at your local hardware store
Trending Posts in Battlestations