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Wessic
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Aug 14, 2018
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Guess I'll throw my experience in here. Not really trying to drive any point home, just figure it's worth mentioning. I ordered this monitor (the non-adjustable stand version) for $380 about a month ago. When it arrived there were two big issues: 1. there was a large speck of dust under the screen equivalent to a cluster of dead pixels, 2. the HDMI ports didn't pass audio from Nintendo consoles (tested Switch and Wii U) through to either the built in speakers or the audio out port. Contacted Nixeus and they were really good about setting me up with an RMA, even said they could throw a firmware update onto the monitor to fix the Nintendo issue (sidenote: this is apparently a Nintendo issue, not a Nixeus issue, not gonna get into it here though). The monitor was sent in and the RMA form said it could take up to two weeks, so I waited. A little over two weeks after the tracking info had said it arrived at their facility I decided to finally follow up with support and ask how my monitor was, only to find that apparently it had been misplaced and forgotten about, so god knows how much extra time I waited. I probably could've been more assertive earlier on and not just trusted that they'd get it settled, but hindsight is 20/20. My replacement monitor was shipped out the next day and arrived soon. Sure enough, the firmware update fixed the Nintendo issue. As for panel defects, I don't see any major dust particles or anything, but there is a dim green stuck pixel in the middle of the screen. It's liveable, but the interesting thing is, if I get up real close to the panel (way closer than anyone should be) I can actually see that the whole thing is just peppered with these dim green stuck pixels, of varying brightness. I find it hard to believe that these are traditional stuck pixels, so maybe it's just something inherent in the technology that I'm ignorant about. Either way, other than the one especially bright one, they're basically impossible to notice in regular use, and the bright one can only really be seen in dark screens, since it seems to be able to light up to show greens brighter than itself just fine. Am I satisfied with my purchase? Well, this monitor that I have only just arrived at my door 5 days ago, so all that RMA stuff combined with seeing the lower price so soon feels a bit like a death by a thousand cuts. It's a good monitor, it's worth what I paid, but I'm not totally stoked.
Aug 14, 2018
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