Click to view our Accessibility Statement or contact us with accessibility-related questions
luv_sic
140
Jul 13, 2018
checkVerified Buyer
Having read so many great reviews on this mouse, I picked it up and was happy with how great it looked. The plastic exterior and plastic scrollwheel was a little disappointing, it felt a little cheap to me compared to the mice I've had before (MX518, G500 and Sensei Raw, which whilst plastic, didn't feel quite as 'thin' and cheap as this). There is little drag with the mouse cord, so getting a new cable is recommended. After using this for 3-4 months, my scrollwheel started squeaking, it sounds as if it has been worn out (I recorded a video here - https://streamable.com/ggtoc) . This has never, ever happened to me with a mouse so that was quite a surprise! If anything, I've been using my PC less than I used to so it's definitely not due to overuse. I've contacted Nixeus support based on MD's advice and will edit this review once it has been resolved. Update: I contacted Nixeus per Massdrop's advice as the warranty is with the manufacturer. This was on July 11th, 4 months after I received the mouse. On August 13th my replacement mouse is finally on its way. The mouse is okay, the software is kind of clunky, good bang for buck but the quality is low to medium. Update 2: 8 months into my replacement mouse, the mouse wheel has started squeaking again. Won't be going back to this mouse.
(Edited)
qwerzy
12
Nov 20, 2018
luv_sicCan confirm the squeaking scroll wheel. If you scroll slowly or quickly it's fine but it squeaks when scrolling at a normal speed. Pretty annoying.
luv_sic
140
Nov 20, 2018
qwerzyThat's exactly it! It became increasingly annoying as the problem got worse. I forgot to include the support email address which is info@nixeus.com, I was able to get in touch with peter@nixeus.com who organised my replacement after sending through video evidence of the squeaking. Hope it works out!
Trending Posts in Battlestations