NovelKeys x MiTo Desk/Mouse Mat Discussions | Drop

Jun 20, 2018

Hey everyone, Round 4 of these deskpads is officially live. This time around we are offering four colorways - Panda, Laser, Miami, and Mars. Mars is a new colorway that is a nice vibrant red, with solid red stitching. Expected ship date is January. These deskpads take around 3-4 weeks to manufacturer. Another 2 weeks to package up. Around 45-60 days to ship to me. After that, I am able to get them shipped out right away. Stay tuned to this post for the latest updates. Shipping FAQs
Does it really cost this much to ship? - Yes. If you dont believe me, head to USPS' website and calculate the costs. The bigger pads weigh 2 pounds shipped. Box size is 4x4x18". Shipping out of 26416. 3 courier services are available in my area - USPS, UPS, and FedEx. But x and y only cost x amount to ship, and they were heavier, why? - Some products have shipping costs built into their price. Thanks! Mike Updates:

January 4, 2019 - Deskpads have been shipped out to customers. Drop complete.
January 3, 2019 - We received the packages and have started boxing everything up. These will all be shipped out tomorrow.
November 26, 2018 - Production is complete and products have been shipped to me.
October 21, 2018 - Forgot to keep this page updated. Order was placed and is still in production.
September 21, 2018 - Drop 4 is live.

(Edited)

Battery

Jun 25, 2018

mgsicklerI completely slept on this one, any chance of a round 3 or a surplus that can be bought at a later time?

Vote

Jun 26, 2018

BatteryI will have extras on my site after this drop ships!
and we are definitely working on a round 3. :)

Ayyno

297

Jun 26, 2018

mgsicklerThis is great to hear. I never got the MD reminder email and I'd love to have this on my desk at work!

Jsquy1

Aug 4, 2018

mgsicklerHey! I need to change my address on this drop. how can I do that?

Vote

Aug 4, 2018

Jsquy1Contact Massdrop support. I actually don’t create the shipping labels, but Massdrop does.

Vote

REDxLEB

Aug 31, 2018

mgsicklerI contacted Massdrop support but they were not able to help. They suggested to wait until I received the tracking number from the courier and contact them to request the change of address. I hope they'll be able to change it.

8six753o9

178

Sep 12, 2018

REDxLEBThat’s odd. I was able to change the shipping address before the labels were printed for another drop. Have you tried this? https://helpdesk.massdrop.com/hc/en-us/articles/212496078-How-do-I-change-my-email-address-

REDxLEB

Sep 12, 2018

8six753o9Thanks for the link. I was able to update the shipping address on my account but I'm not sure if it will be picked up by the courier.

Vote

8six753o9

178

Sep 12, 2018

REDxLEBOops I realized I sent you the wrong link >_< https://helpdesk.massdrop.com/hc/en-us/articles/216543807-How-do-I-change-the-shipping-address-for-my-order- is the correct one. Did you get a notification that you have a tracking number already? I would think they can change your shipping address if you didn't receive the tracking number.

Spiffycros

Sep 12, 2018

mgsicklerFeels bad man...leaving the States to go to Korea for 6 months on September 17th, a day before the mousepad is scheduled to arrive.

Vote

REDxLEB

Sep 12, 2018

8six753o9Thanks again! I have yet to receive a tracking number. I will contact the courier as soon as I receive it to confirm the address and change it if necessary.

Vote

Zyrophr

Sep 13, 2018

mgsickler I have not received any shipment confirmation or tracking number... is it normal?