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Lionelk
0
Feb 22, 2018
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Hello, I just received my iems and after a few days of use, I cant charge it properly. And when I turn it on the connection drops and connects, drops and connects. Sometimes it is able to turn on, sometimes it dosent and when it does theres a weird slowed down sound of "powered on instead of the normal speech power on".
Feb 22, 2018
Lionelk
0
Feb 22, 2018
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LionelkI tried resetting it with pressing the three buttons but it does not respond at all. It is currently dead and not responding to charging.
Feb 22, 2018
Jyri
818
Nuforce
Feb 28, 2018
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LionelkThis doesn't sound right. My apologies. If you are in USA, can you contact us directly and we replace the pair? support@optoma.com or https://www.optomausa.com/us/tech-support/contact-us-americas.aspx.
-Jyri/NuForce
Feb 28, 2018
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