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Curieux88
66
Jun 29, 2018
checkVerified Buyer
I posted this under "discussions", but soon got removed. I guess it wasn't the right section.
Anyhow, I'm very, very disappointed with the quality of the product. If you are going to slap premium for "made in usa", which I'm more than happy to pay, it's gotta be pretty darn good. The leather was bumpy, not just crease. It felt like there's something underneath it, like embossing. I've never seen, personally, anything like that. Secondly, stitching was very poorly done all around. Some of lines were very close to the "zig-zag" that some of the just popped off the stitching. Seeing how close they are, I wouldn't be surprised if the rest pop out after minor usage. Some stitching lines just couldn't follow the existing line. Was someone not paying attention while pushing this through the machine? Lastly, these already came with scuffs. This is very minor, but again, if you are gonna put premium for craftmanship, I expect better.
Lastly, massdrop, if you are going to delete my post, let me know.
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blouie
352
Jul 1, 2018
Curieux88Hi! I'm sorry you're unhappy with the product. Please reach out to our Customer Service team.
Curieux88
66
Jul 1, 2018
blouieLol I already sent a bunch of emails to your “customer service” team. All I got was “we are experiencing high volume of request. It will take a while to responde to you”. Please have Joshua F or anyone from your team to respond