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Tyler
2438
Oct 6, 2016
Hey everyone,
ORCA is going through a some logistical changes with staff and warehouse as they grow and it's causing several unexpected delays. Since we can't get a specific date for fulfillment and don't know how long this might take we're going to cancel all orders for now and issue refunds to everyone. We will work to bring this drop back once they get situated with their new facilities and can offer this without delay.
We certainly apologize for the inconvenience this has caused and thank each of you for being a valuable part of the community. Refunds will be applied to your payment method shortly and you’ll receive an email from our Community Support team as soon as yours has been processed.
Tyler
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WOW- Massdrop... dropping the ball. Pun intended. This was a small order (under 10-20 units I believe) and Massdrop couldn't work with the vendor to make this happen? Massdrop should have just gone out and bought the damn coolers from the website and shipped them out. Waiting 2 months to find out "we will just have to refund you instead" is weak at best.