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Product Description
Keep your perishable items fresh and cold for up to 10 days with ORCA Insulated Coolers. Available in a variety of sizes, they’re made with a durable roto-moulded construction that’ll hold up on the trail, at the beach, in the back of the truck, or in the field Read More
Hey everyone,
ORCA is going through a some logistical changes with staff and warehouse as they grow and it's causing several unexpected delays. Since we can't get a specific date for shipment of these final units and don't know how long this might take we're going to cancel all orders for now and issue refunds to everyone. We will work to bring this drop back once they get situated with their new facilities and can offer this without delay.
We certainly apologize for the inconvenience this has caused and thank each of you for being a valuable part of the community. Refunds will be applied to your payment method shortly and you’ll receive an email from our Community Support team as soon as yours has been processed.
We've touched base with the vendor once again this week and they've let us know that all packages are prepared and just awaiting pickup now. We will be sure to follow up with them as soon as everything has departed and is on the way.
Expect another update from us on 10/6 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Hey group,
We've just received another update from the vendor regarding the group's order and they're now expecting to have these units ready for shipment by the middle of next week. We plan to follow up with them then and we will be sure to pass along the latest news to the group at that time.
Expect another update from us on 9/29 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Hey group,
While we anticipated these packages leaving the vendor's facility late last week, it appears as though their recent warehouse move has further delayed processing of these shipments. We certainly understand that this wait time is undesirable and are doing everything we can to assist the vendor in ensuring these are en route as soon as possible. We will continue to follow up until this is remedied and all packages are on the way.
Expect another update from us on 9/23 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Hey group,
We touched base with the vendor again this week and it appears as though these units are finally on hand and ready to ship before the week's end. As always, we will check in and update the group as soon as we've confirmed that everything is en route.
Expect another update from us on 9/19 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
We've heard back from the vendor once again and, unfortunately, these units did not arrive in time for shipment at the end of last week. We are continually seeking updates from them about this and will relay the latest news directly to the group when we receive it.
Expect another update from us on 9/13 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
We've remained in close contact with the vendor and they are now estimating that these units will be available for shipment before the end of the week. Of course we will continue to follow up with them and update the group once we've confirmed complete shipment.
Expect another update from us on 9/6 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).