I receive a template response from massdrop attached below.
I am waiting for a final response for confirmation of delivery or offer of refund by 13th November 2017 1200 hrs at +08:00 GMT. If I don't receive any I'm doing a chargeback. Not wasting my time with delaying tactics seeing as no public announcement was made at all.
"Thanks for contacting Massdrop Community Support! We do apologize for the delay in shipping your order and are doing everything we can to get this resolved as soon as possible.
Your concern is understandable and I have flagged this to our logistics team. They are currently looking into what is going on with the delay and once they have more information, they will update the group via email.
Please keep an eye on your inbox for any email updates from our logistics team, but feel free to reach out if you have any questions in the meantime. "
You are currently viewing a single conversation. Return to Full Discussion
I am waiting for a final response for confirmation of delivery or offer of refund by 13th November 2017 1200 hrs at +08:00 GMT. If I don't receive any I'm doing a chargeback. Not wasting my time with delaying tactics seeing as no public announcement was made at all.
"Thanks for contacting Massdrop Community Support! We do apologize for the delay in shipping your order and are doing everything we can to get this resolved as soon as possible. Your concern is understandable and I have flagged this to our logistics team. They are currently looking into what is going on with the delay and once they have more information, they will update the group via email. Please keep an eye on your inbox for any email updates from our logistics team, but feel free to reach out if you have any questions in the meantime. "