Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
As for the distortion, sometimes simply switching output devices in the Out Of Your Head Control Panel back and forth can help "reset" the output to your DAC and eliminate the distortion. If you don't have multiple output devices listed in the Out Of Your Head Control Panel, please try enabling your built-in audio and relaunching Out Of Your Head. You should see both the built-in audio and your DAC listed and be able to switch back and forth between the two in the Out Of Your Head Control Panel.
Another possibility is that the distortion is due to clipping. This can happen depending on the media player app you are using. Simply lowering the output volume of your media player app can help eliminate and crackling during loud parts of the audio you are playing.
Of course if you still have problems, please contact us directly via our website and we can get your system working.
We use Schiit DAC's on some of our test systems so I am confident that the problem is not your DAC or the Schiit drivers.