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Showing 1 of 40 conversations about:
Outdoor Research Waterproof Hats
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Elhan
12
Sep 12, 2017
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Don't buy OR. They used to be great products. But, now that OR products are made in China, they are crap. I had an OR jacket totally fall apart.
Sep 12, 2017
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Jake_Number9
3
Sep 12, 2017
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ElhanEvery OR product has a lifetime warranty, or at least I think. You should check that out.
Sep 12, 2017
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Elhan
12
Sep 12, 2017
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Jake_Number9Thank you for the tip. I will do so.
Sep 12, 2017
1
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Sebc
11
Dec 9, 2017
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Jake_Number9Warranties aren't worth much when you are away from internet, cell phone service, and without a convenient address to receive packages... like traveling OUTDOORS.
Dec 9, 2017
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Detex
537
Dec 11, 2017
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Sebcbut they are great once you return home!
Dec 11, 2017
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steiney
24
May 19, 2018
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SebcYou can receive packages while traveling by using the USPS’ general delivery service. Google for more info! I’ve used it before and it’s great!
May 19, 2018
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Sebc
11
May 19, 2018
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steineyLifetime warranties have other limitations. If the company goes out of business or they pull an LL Bean and stop honoring their guarantees, you are left high and dry.
May 19, 2018
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steiney
24
May 28, 2018
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SebcFair point, however I think the average educated individual understands that as a risk of purchasing any item that includes a warranty.
May 28, 2018
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Elhan
12
Jan 14, 2019
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ElhanThanks to Jake_Number9, I sent a jacket back to OR. They offered to replace it or give me a credit. I didn't like the only color option remaining, so I got a credit with OR. So, while I was a little disappointed with the quality, the service was fantastic and very fast, and OR honored its warranty. Thanks, again, Jake!
Jan 14, 2019
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