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Madrai
17
Jan 25, 2019
Is there a reason the shoes here show the Park logo on them, but the ones delivered to me have no label or logo at all?
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Madrai
17
Jan 25, 2019
MadraiNo logo on bottom, either, and the laces are also a different color than the picture on both shoes. (Ordered Brown and Cognac)
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(Edited)
TomasV
1685
Jan 25, 2019
MadraiHi there Madrai! Thanks for the flag -- I'm checking with the vendor regarding this.
ChrisM-IA
0
Jan 25, 2019
TomasVI have the same situation in black, no logo on the tongue or bottom. Box seems like a knockoff copied all of their images and tired to pass it off as the real thing. There also seems to be some sort of glue in some of the faux shearling lining. The right shoe also seems to be smaller than the left. Doesn't give one confidence that this is the real thing for a good deal.
Madrai
17
Jan 25, 2019
ChrisM-IACan confirm right shoe feels a bit more snug than the left.
TomasV
1685
Jan 25, 2019
ChrisM-IAPlease rest assured these are coming directly from the vendor; all events we hosted with Parc City Boot Co. are official. I'll try to get an answer for you guys soon. Thanks for the flag!
Madrai
17
Jan 25, 2019
TomasVAlso, it does seem like the lining on these shoes is much thinner and not as full as the pictures listed here.
ChrisM-IA
0
Jan 25, 2019
TomasVAppreciate the help @TomasV . Love their product! Something just seems off with this particular run. Thanks again!
Madrai
17
Jan 25, 2019
TomasVI also noticed both shoes seem to be made differently, which is making them fit and look different. The stitching is not identical, and neither is the spacing.
Madrai
17
Jan 28, 2019
TomasVAny headway on this? I really want to like these, as I did buy two pairs, but with all the inconsitincies in the appearance and fit, it's hard. Really don't know if these are genuine just with defects, or knockoffs.
TomasV
1685
Jan 28, 2019
MadraiHey Madrai, I got word back from the vendor. These are from an earlier production that didn’t include the branding - they’re absolutely official and coming directly from Parc City Boot Co. though. If it’s still too much of a discrepancy, contact our support team and we’ll help you out as soon as we can.
ChrisM-IA
0
Jan 29, 2019
TomasVThank you, @TomasV ! Who's support team are we supposed to contact, Parc City Boot Co or Massdrop? Do you have an email or phone number? Did they mention what our options are?
TomasV
1685
Jan 29, 2019
ChrisM-IAYou should contact us Massdrop. You can do that from our website, if you go to your icon in the top right, you have a bunch of options including Settings and Help Center.
ChrisM-IA
0
Jan 29, 2019
TomasVThank you, @TomasV !