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Showing 1 of 21 conversations about:
Petzl Tactikka, Tactikka+ & Tactikka+RGB Headlamps
nuclearjanitor
22
Oct 1, 2017
I recently had a poor experience with Petzl after my 2 year old Tikka died this summer. I contacted customer service to explain what was wrong and that I would like to submit the defective headlamp for coverage under the 3 year Petzl warranty. At that point I was informed that the 3 year warranty is based on manufacture date, not the date of purchase. So while I have had the light for only 2 years, it was actually made a little more than 3 years ago which meant Petzl would no longer cover it under their warranty. Pretty sleazy, I think.
kneighbour
2
Oct 3, 2017
nuclearjanitorI agree. You talked me out of buying one.
gnarledcoulee
537
Oct 4, 2017
nuclearjanitoryet another reason to not use Petzl products. Go for Black Diamond. Superior in every aspect.
Allison
Jul 18, 2018
nuclearjanitorTotal deal breaker for me, I’ll move on to another brand.
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