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Showing 1 of 1940 conversations about:
YanboWu
8490
Collaborations
Jun 15, 2017
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NightApple
24
Jul 5, 2017
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YanboWu
8490
Collaborations
Jul 8, 2017
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enolamUpdate incoming! Sorry about the radio silence!
turnturn1225
71
Jul 8, 2017
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YanboWuAwesome to hear from someone from MD! Update tomorrow I hope?
bjoyce1
15
Jul 8, 2017
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YanboWu8th of July ... still nothing. The radio silence is unacceptable, the lack of updates is unacceptable. I want a date as to when my kit will be shipped. We've waited long enough, asking to wait longer while you find out what the hell is going on is not good enough. It doesn't take much to make a call get some accurate times lines and pass them on. Waiting, waiting, waiting ... not good enough!!
Victuals
103
Jul 9, 2017
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bjoyce1Exactly... The kits should have been **delivered** by now, if everything were on schedule. But the lack of constant updates is understandable, as the estimation process is not as simple as calling someone to get the time, especially when multiple companies/individuals are involved. Nonetheless, there should have been an update at the beginning of this week.
Pandemos
421
Jul 10, 2017
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YanboWuSo you're telling me it isn't coming in June of 2017? No way!
On a serious note, MD really needs to be more in touch and communicate with it's community. Even if you send out an email or post saying "week #16, 75% of stock is accounted for on plates", so we actually know you're trying, that'd be something. Right now, though, I have no idea and wish I could just cancel the order and get a refund. Does it take financial protest to get some sort of information or at least create some accountability? This is the second time MD or their partners has fallen on their face with the Planck. Who's actual fault is it?
On a serious note, MD really needs to be more in touch and communicate with it's community. Even if you send out an email or post saying "week #16, 75% of stock is accounted for on plates", so we actually know you're trying, that'd be something. Right now, though, I have no idea and wish I could just cancel the order and get a refund. Does it take financial protest to get some sort of information or at least create some accountability? This is the second time MD or their partners has fallen on their face with the Planck. Who's actual fault is it?
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Production of the plates is moving along much slower than anticipated due to many units not meeting their quality control standards. As a result, we’re looking at an approximately 1 week delay in the entire process.
The factory is currently estimating the units to be completed in the last week of June and first week of July with all kits promised en route to us by July 5th.
We will start fulfilling the drop as soon as units hit our warehouse, so people should start getting tracking on their order by the first week of July, if not sooner.