Mechanical Keyboard Sound Isn't That Simple
Figure 1: I couldn't think of a more literal way to represent this article if I tried... Looking back just a few years ago, there’s no doubt that the huge influx of people that joined the hobby at the peak of the COVID pandemic were drawn to keyboards by way of YouTube, TikTok, and other audio-visual content platforms. Even as the output from these content creators has waned in recent months, their collective impact and legacy on the keyboard hobby is rather firmly etched in the history books. As a result of all of their sound tests, build logs, and opinion videos, the message is clear to any new person joining the hobby: mechanical keyboards are all about the sound. Thock this, clack that. Whether it’s keyboards, keycaps, or even singular switches, seemingly everyone new to the hobby meticulously pores over each component of their keyboard not in an attempt to figure out how it will feel in hand, but how it will sound as they’re furiously grinding their way out from...
Mar 27, 2024
The Massdrop x OLKB Planck Mechanical Keyboard Kit is on the way to our warehouse in New Jersey! Once the kits arrive they will go through receiving and quality control checks. We estimate that the kits will ship by the end of June.
We are looking forward to everyone receiving the Massdrop x OLKB Planck Mechanical Keyboard Kit and want to thank everyone for their patience on this drop.
This is not professional, we're agree with the delay but not with the 0 communication :/
It's fairly gross how out of the loop they leave their customers here.
I'm starting to lose hope here, already wasn't able to receive this keyboard to build on time for an event, really hope it'll be done for another coming up. I appreciate that you want to deliver good quality as it was stated in the mail, I'm only surprised at how much seems to be going wrong. Not mad at you, @YanboWu, as it seems to be due to other parties involved, just mad at whoever is responsible for the spree of delays... What does disappoint me is the removal of the refund option. I will keep hope for a little longer, but if anything else goes wrong I'd really like to request a refund...
Hello,
Thank you for reaching out to Massdrop. While we are working diligently to provide the best and quickest experience as possible to our members, we are still currently experiencing a high volume of requests leading to longer wait times for responses.
We will respond to your message as quickly as possible and in the order in which your request was received.
We apologize for any inconvenience.
- Massdrop Community Support Team
Especially considering they said this in a previous drop for this same item :
https://www.massdrop.com/buy/planck-mechanical-keyboard/talk/1804715?utm_source=linkshare&referer=RKK89V
"For those of you who have decided to not buy from Massdrop anymore and those of you who are sticking with us, thank you for giving Massdrop your time and being a part of the community. I'm sorry again for the delays and poor messaging, and am working to try and improve and communicate improvements being made on both fronts."
This is from not even a year ago, and they haven't kept their promise.
Now, let's see how hard I'll get hit with customs and broker/handling fees...
Now I've wasted 20$ just to find screws that would be long enough to reach the standoffs because the ones they sent in the box were too short... Thanks for nothing, Massdrop.
https://www.amazon.ca/dp/B000NHVQLW/ref=cm_sw_r_cp_apa_KfUsBbJ5BAANV
I also don't have a car, work full-time and have a currently sick 9mo, so I had to go with the only place I could find that could get them delivered before next weekend. Believe me, I didn't spend that by choice...
I will followup on my end with the issues reported here as well.
I've had a support ticket open since the 18th
:(
With the 5mm screws, I was only able to get two or three of the screws from the PCB side to tighten all the way. It seems to be enough, but I'm afraid that they'll come loose at some point and I'll lose the screws. :-/