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redjul31
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Aug 28, 2014
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Sure, Fabric.com does run specials and their pricing may slightly edge mass drop depending on their current sale. Of course, being a subsidiary of Amazon.com gives them a huge edge in the shipping rates category. While Mass Drop includes US shipping, don't forget they are still having to pay postage. Obviously, there aren't many if any companies that can negotiate shipping rates as low as Amazon can.
I have noticed that the customer service at Fabric.com has been steadily going down hill. Shipping is taking longer and I've received three orders either missing fabric or having horrible miscuts. I've noticed issues with Mass Drop items BUT what impresses me is that their people pop on here, apologize and get it fixed. I think it's like anything else - everyone makes mistakes. As a customer, you just want to know that sooner rather than later, the company will make it right. Seems like MD is definitely on the right path! I would much rather support a small, growing company with a great philosophy rather than a rather bloated entity.