RAMA review 5/5 - - Massdrop review 1/5.
The past two days I have been communicating with RAMA support to get the M10-B working. They have now updated the VIA configurator and it works for me. I did however have to download QMK toolbox and flash the firmware through there.
QMK Toolbox
https://github.com/qmk/qmk_toolbox/releases/download/0.0.8/qmk_toolbox_install.exe
Firmware that works with VIA vonfigurator
https://github.com/olivia/via-config/releases/download/0.2.7/rama_m10_b_default.hex
VIA Configurator (Updated 12/13/18)
https://github.com/olivia/via-config/releases/tag/0.2.7
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The instructions I was told:
While plugged in, press the reset button on the M10-B through the hole (use a paperclip, piece of wire, etc.)
QMK Toolbox should detect a "DFU device" connected and show a message "*** DFU device connected: ATmega32U4 -- 0x03EB:0x2FF4"
Click the "Open" button at the top of the window, browse to where you saved "rama_m10_b_default.hex"
Click the "Flash" button. More messages should appear with "Success".
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This has worked for me and VIA is working as it should. Thank you so much RAMA for your fast responses.
Now Massdrop. Massdrop has included a "tool" to push the DFU button without accessing the PCB. It doesn't reach, good job on measuring, further more RAMA has told me this was done by Massdrop and not approved by them. So that useless tool can be trashed.
Late arrival and programming issues aside, I love my RAMA M10-B. It's gorgeous, and the above and beyond support from RAMA has been amazing.