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Showing 1 of 22 conversations about:
Rike Knife 803CH M390 Flipper Knife
Xalde
5
Sep 13, 2018
My knife arrived and quality is fantastic for the price, EXCEPT: The knife is virtually impossible to open via the flipper. If I use all the strength in my finger, ignore the pain from the jimping digging in, blade will eventually fling open 1000 mph. Based on youtube videos of this knife opening, guessing this isn't the expected behavior. On the upside, easy to believe it uses bearings, very smooth once you get it past that opening. Anyone else have this problem? Contacted Massdrop support for help
Xalde
5
Sep 21, 2018
XaldeBy way of update: I contacted massdrop on the 13th, and was informed that due to the nature of the problem, it was sent to a specialty support group. After a while with no contact, I re-contacted massdrop support and was told the same thing. This illustrates the risk of buying here, I suppose: I saved a few dollars, but anyone unlucky enough to have a problem, might wait weeks to be contacted by massdrop -- and even now, over a week later, I've heard nothing and have no idea whether they'll even take ownership or somehow try to convince me that delivering a folding knife that won't open isn't defective. How many weeks until this is resolved? Definitely not worth saving a few dollars but giving up support -- any decent knife shop would have completely resolved it by now, I can't even get a contact by email
Xalde
5
Sep 25, 2018
XaldeFinal update: Massdrop support finally contacted me. They handled the problem instantaneously, with a solution that made me very happy. I am still a little irritated they made me sweat 2 weeks from the time I filed, but could not be happier with how they responded once they got around to me.
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