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Showing 1 of 277 conversations about:
Mark
3186
Admin User
Aug 17, 2013
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Quick update guys, Rotring didn't count out our order properly, and shipped us 70 extra 0.7mm pencils and left out 70 0.5mm pencils. That means there's about 70 orders worth of 0.5mm silver that haven't shipped yet.<br /><br />We're talking to them to get this rectified as soon as possible. In the meantime, if you don't have a tracking number its because you're part of the 'unlucky 70'. If you want to change to 0.7mm just send us an email at support@massdrop.com and we'll switch your order and ship it immediately. Otherwise you can wait (or get a refund). I'll have more info on how long the wait for the last 70 will be early this week.
jonathan.lin
0
Aug 17, 2013
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MarkWhere is the tracking number? I'm on the page where it shows my address and the purchase, but I don't see a tracking number, then am I part of the unlucky 70? :( I was really hoping I could receive the pencil before schools starts again.
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