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ZALHERA
843
Aug 5, 2016
Question. Why does shipping to Canada double if I want to get two pencils? Surely it doesn't cost $16.50 to ship three pencils. Would it be possible to ship multiple pencils for less? I realize the shipping is calculated by a certain formula, I just don't agree with the multiplication.
XiK
5535
Aug 5, 2016
ZALHERAHey there @ZALHERAThanks for flagging and bringing this to our attention. There was a system calculation error with this drop, all is fixed now. Apologies for the confusion ​and we appreciate your feedback on how we can improve.
ZALHERA
843
Aug 5, 2016
XiKMany thanks! I appreciate the fix.