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LouisMoon
0
Mar 30, 2015
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Does anyone else know how we get the software that was supposed to be included with this drop? There was no disc in the box, or clue to where it might be downloaded. I've tried looking on Samson and Cakewalks website, but I can't find it.
Mar 30, 2015
SeanReid
346
Apr 7, 2015
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LouisMoonI will get in contact with the manufacturer as soon as possible and get into this. To be honest, I have seen this in SO many products over the years that I just have begun to expect it. I remember a certain company, who will remain nameless, who changed the software which came with their product without telling anyone. They still printed it on the box and had it advertised as coming with the old software. After many angry emails to myself and a heartfelt call to the company, they agreed to give a free copy to all of the customers from a certain date range. It was a happy resolution to a very nasty problem.
I can make you no promises other than I will try my best to get you an answer shortly. Stay tuned...
Apr 7, 2015
SeanReid
346
Apr 7, 2015
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LouisMoonLouisMoon,
If you would kindly send an email to support@massdrop.com, put in the title "Software Issue - Sean Reid", I will get your information and Samson will send you a disk with the software.
Thank you again for being a part of the Massdrop community!
Apr 7, 2015
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