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Schrade MAGIC Knives
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Schrade MAGIC Knives
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269 requests
Product Description
This drop features three of Schrade’s MAGIC series knives. Each features a blade made from AUS-8 stainless steel with an aluminum handle Read More
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keyboard_arrow_downpchoi9323
0
Dec 10, 2016
While I'm grateful that Massdrop has arranged things so that those who received the wrong item get the correct one, they didn't get things quite right the second time around either. I ordered the SCHA5 Plain Edge, received the SCHA7 the first time around. The replacement knife I just got in the mail is SCHA5 Serrated Edge.
Honestly I don't even know whose fault it is at this point. But I know for a fact that I probably won't be joining any multi-option drops any time in the future. What's the point of these things if you don't get what you order?
KatieA
135
Dec 13, 2016
Hey @gui3gui @pchoi9323 @laurentc - I'm so sorry to hear that you received the wrong knife. Please submit a support ticket via the My Transactions Page of your order and our Customer Service Team can work with you and the vendor to send out a replacement to you. Sorry for the inconvenience!
Okanaganguy
78
Dec 28, 2016
KatieAFunny. Same thing with me. I didn't fancy a serration but will be content.
Particularly since I was such a crybaby about it before...
Turns out the 7 is a very interesting unit.
Particularly since I was such a crybaby about it before...
Turns out the 7 is a very interesting unit.
gui3gui
89
Dec 7, 2016
Good news, it seems that my schrade magic 5 has been sent But it is not said which is its tracking number...
KatieA
135
Nov 29, 2016
Hello everyone - There was a shipment error causing some members to receive the incorrect knife. If you received the wrong knife for this drop, please submit a support ticket by going to your My Transactions tab in your member profile so we can coordinate a replacement unit with the vendor. We apologize for the inconvenience and will send the correct product out ASAP! Thank you -
KatieA
135
Dec 8, 2016
Nightwolf92Hey @Nightwolf92 - Our Support team should have reached out to you recently. Please let me know if you do not receive an email. Thank you.
Okanaganguy
78
Nov 26, 2016
Warning!
Be CERTAIN that you lock the safety ON when pocketing this series.
It will deploy IN your pocket if not careful.
Be CERTAIN that you lock the safety ON when pocketing this series.
It will deploy IN your pocket if not careful.
gui3gui
89
Nov 29, 2016
OkanaganguyI use it, in my pocket without safety and I have not occured any problem of deployement of this knife ! ;)
Okanaganguy
78
Nov 30, 2016
Okanaganguyi think I dropped it which opened it within my pocket.
i am grateful for the lock, anyway.
i am grateful for the lock, anyway.
Okanaganguy
78
Nov 25, 2016
Yeah. Mass drop fails on multi-choice.
i have canceled my Cold Steel Tanto Master purchase because of this %25 probability.
Too bad, will not risk disappointment on such a great item
i have canceled my Cold Steel Tanto Master purchase because of this %25 probability.
Too bad, will not risk disappointment on such a great item
Tyler
2438
Nov 23, 2016
Hey group,
Just wanted to jump in and say that we're working with the vendor now to figure out what may have happened with the shipment of some of these orders and achieve a resolution best for the group. In the meantime, if you received an incorrect knife or have an issue with your order, please reach out to Community Support through the button in your transaction page.
Just wanted to jump in and say that we're working with the vendor now to figure out what may have happened with the shipment of some of these orders and achieve a resolution best for the group. In the meantime, if you received an incorrect knife or have an issue with your order, please reach out to Community Support through the button in your transaction page.
Okanaganguy
78
Nov 24, 2016
TylerForget it.
That's two bungled orders out of nine, so far.
i am now officially nervous about my drops to come.
this will prevent any meaningful future purchases through this company.
i am sorry.
Jesterbone
0
Nov 22, 2016
Done. 5th time I've ordered and the third time I've received something entirely different. Now I've actually way overpaid for garbage I didn't order. Good luck to everyone else. I'm done with massdrop
Nightwolf92
0
Dec 7, 2016
JesterboneIt's funny because I got the wrong order. Submitted tickets with no answer and then checked Amazon. My knife is actually 23$ on Amazon. I paid 31 for the wrong order and for it to take a month to get to me. I'll use massdrops email list to get ideas but I'll never buy from them again.
KatieA
135
Dec 8, 2016
Nightwolf92Hey @Nightwolf92 - I'm very sorry to hear about your bad experience here. Let me know if you need further assistance with your ticket and I'll be happy to dive in. As for price, we check our competition's price again at launch time, and unfortunately in this case it sounds like we were undercut while our drop was live. Thank you for calling this out to us and we will continue to do our best to ensure that our offer is the best price; and if not, then we hope we can assist in directing our community to find the best price out there.
Redman415
8
Nov 20, 2016
The company sent the wrong knife. I am very disappointed. I submitted a ticket but still have not had any response. Hopefully I will receive some communication soon.
Redman415
8
Nov 29, 2016
Redman415I have already made a ticket with you and have had zero communication for a week
KatieA
135
Nov 29, 2016
Redman415Hey @Redman415 @gui3gui @Okanaganguy @pchoi9323 @fauxstor - Sorry for the mistake! The vendor will be sending out replacements but we need everyone to submit a ticket. As I type this at 9:45am PT Tuesday 11/29, our customer service team has responded to all who have written in for this issue. If you haven't received a response yet please advise and we can assist. Thank you and we're doing our best to correct the shipping issue with the vendor asap!
Tyler
2438
Nov 17, 2016
Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and package the group's order for individual shipment to each of you. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is sent out!
Expect another update from us on 11/22 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Expect another update from us on 11/22 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Eman808
3
Nov 14, 2016
Hope we get these before Christmas. Im using them as stocking stuffers in the tactical Christmas stockings!
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