Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 43 conversations about:
Redman415
8
Nov 20, 2016
bookmark_border
The company sent the wrong knife. I am very disappointed. I submitted a ticket but still have not had any response. Hopefully I will receive some communication soon.
Nov 20, 2016
fauxstor
2
Nov 21, 2016
bookmark_border
Redman415I ordered a 5 and got a 7.
Nov 21, 2016
pchoi9323
0
Nov 21, 2016
bookmark_border
Redman415Same here. I ordered a 5 and was sent a 7..
Nov 21, 2016
Okanaganguy
78
Nov 24, 2016
bookmark_border
Redman415Ordered 5, got 7. They don't seem to do multiple choice drops well. Not worth it
Nov 24, 2016
gui3gui
89
Nov 25, 2016
bookmark_border
Redman415same for me ordered a 5, got a 7. I hope that they resend me a 5 ! ;)
Nov 25, 2016
KatieA
135
Nov 29, 2016
bookmark_border
Redman415Hello @Redman415 @gui3gui @Okanaganguy @pchoi9323 @fauxstor - Oh no!! So sorry to hear this. Our logistics team is looking into the issue but let me follow up as well to find out what has happened. Please also be sure to submit a support ticket through the button in your transaction page. Thank you -
Nov 29, 2016
Redman415
8
Nov 29, 2016
bookmark_border
Redman415I have already made a ticket with you and have had zero communication for a week
Nov 29, 2016
KatieA
135
Nov 29, 2016
bookmark_border
Redman415Hey @Redman415 @gui3gui @Okanaganguy @pchoi9323 @fauxstor - Sorry for the mistake! The vendor will be sending out replacements but we need everyone to submit a ticket. As I type this at 9:45am PT Tuesday 11/29, our customer service team has responded to all who have written in for this issue. If you haven't received a response yet please advise and we can assist. Thank you and we're doing our best to correct the shipping issue with the vendor asap!
Nov 29, 2016
View Full Discussion