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However, given that I have to pay the California sales tax and still receive orders days late (in San Francisco where Massdrop appears to be headquartered no less!) it makes me hesitant about future purchases where timing is of issue and the volume-discounted pricing still puts me at a disadvantage. I still support what Massdrop is doing but I will be more mindful of such factors before committing to another drop.
Regarding the fulfillment time - DHL usually takes around 4 business days to deliver coast to coast. Your fulfillment time was indeed a bit late at 6 business days. So yes, your particular package was delivered 2 days later than some other California orders. However, from our end, we listed the estimated ship date as April 22 and we ended up shipping out a day earlier on April 21. The DHL portion of fulfillment was out of our hands and sometimes minor hiccups happen.
Regarding California state sales tax, here is an explanation: https://helpdesk.massdrop.com/hc/en-us/articles/216145398-Explanation-of-Sales-Tax
The point of this entire message is to say that we do care about shipping times and we're taking this all into consideration when we decide which courier to partner with. We're constantly negotiating for better bulk rates with different couriers so we can ultimately pass on the savings to you guys and provide the best possible experience.
UPDATE: I received the watch and it looks great. I even remembered to bring my watch tools to work and can resize it in time to gift to my father tonight at an early birthday dinner. Thanks!
http://www.seiyajapan.com/collections/seiko
Whether the long waiting / shipping times and slower customer support response times are worth the money you save is completely up to you. I prefer Amazon for a lot of my purchases for this reason, but for things I don't really *need* need I usually end up buying at MD. :)