Sennheiser G4ME ONE Gaming Headsetsearch

Sennheiser G4ME ONE Gaming Headset

Sennheiser G4ME ONE Gaming Headset

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i want a headphone can i get it please thanks
received mine couple of days ago from the bazarr sale, it shipped fast, and nothing wrong with the headset at all. On top of the headset being the newer model, I also got the adapter as well.
Please Re-launch the drop!!
Somebody call Ripley's, I received a package in the mail that has a functioning headset in it. I feel like Robin William's in Jumanji, what year is it?
I sent a request to get a refund as well. Extremely frustrating experience.
Just an update. I emailed to ask where the replacements were and they said: "It looks like we have received your defective unit in the warehouse and we are still waiting to hear from the vendor on the replacements. This process can take 2-3 weeks." Although really it's already been over 3 weeks...when they say "hear from", does that mean they don't even know yet when they are getting the replacements?
Spoke with Sennheiser Tech again on Friday to let them know about the issue of the pair they sent and they are quickly handling it and sending out a new pair to me either today or tomorrow. Again this is not mass drops fault. More just a issue with a bad batch of manufacturing
Email sent to Maddrop support.....
Hi,
Since user Whiskey just got back a pair of headphones that were refurbished and disgusting and since you haven't sent mine yet can you please just credit me back the funds? You got your broken headset back you sent me.
Thanks,
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Didn't you just say this Whiskey: "Well , I just received the 3 replacement from Sennheiser, Guess what! They are the old part number with the one cable, of course they are the refurbished ones and to top it off they smell like cigerettes."
Scatter
Scatter, what ended up happening? Did you get a new working headset? I was told by massdrop to contact Sennheiser & they sent me a Refurbished. So disappointed in this whole process just to save $10.
Sent mine in to Massdrop and currently waiting for a replacement. If I get the same one returned to me, I'll be pretty pissed off. Hopefully that won't happen though.
Well , I just received the 3 replacement from Sennheiser, Guess what! They are the old part number with the one cable, of course they are the refurbished ones and to top it off they smell like cigerettes.
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I'm just waiting on funds to be remitted to my account (I did receive email confirmation for the refund). As a person who backed out after waiting too long -- ripoff is a strong word. I think the biggest problem is Massdrop is simply not equipped to deal with derailments or other issues like this. I hope this is a symptom of -too much business- rather than malice/insert-unsavory-behavior-here.
I'm not saying I'll never participate in a drop again, but it will be a while. Once Massdrop grows enough to take care of situations like mine (and others, it seems) in a timely manner I could see myself being all about this site. My biggest issue was the lack of communication. I honestly had no idea when I would have gotten my new headset; it just went on too long.
Also, I love my other Sennheiser headphones... typically they're fantastic. It sounds like Whiskey went through Sennheiser directly to get the refurbs. Why he got the original pair again from Massdrop is just a mystery to me, but it was enough to get me to back out.
Anyway, that's just my assessment of the situation. Like I said, Massdrop seems like a good company; it's just very clearly in a growing pains state.
Inksworth
Inksworth is correct on the using ripoff as a word to describe massdrop. I think massdrop is great. I have done several drops with them and will continue to do more. I think this was just a freak thing that happened that really is not mass drops fault at all other than trying to communicate how to resolve the issue.
I believe massdrop is trying there best in attempting to resolve this issue.
The reason I say it's not mass drops fault is because they did there part in ordering the mass for us at a lower cost and shipped them to us. Now for the bad mics, this was an issue on sennheisers side, I guarantee that if you looked at the serial numbers that they would come out of the same batch. Thats what is sounds like to me .
Has anyone else heard anything yet? The last thing I heard was they're sourcing replacements, but that's what I'd been told since August 24 (when I first heard back from support) each time claiming it would be "about a week." ... It's been three weeks now. :(
Nvm everything works on my laptop, just have to figure out why my pc doesnt like the headset, anyway i got the black version , hopefully ur reasive yours and everything will be OK !
Hey, cant seem to here anything from my headphones, mic seems to be fine but untill i get my sound i cant be sure.
still waiting on them to send me a new one =[
I tried that, but the microphone still not work. I also use it on my PC, the microphone does not work.
hankz
hankz, I do understand it's no fun to deal with something not working as expected, and especially something as important as your brand new Game One headset. If you are still having issue with the mic after troubleshooting. I would suggest to contact Massdrop through your transaction page.
Massdrop just emailed me and said they would be sending me a new headset in about a week. If this happens I'll be very happy.
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I have notifications from ups or fedex when I have something shipping to my address, but yes massdrop sent an email
bjw
Cool cool. Thanks. :) I don't get notifications since I'm having it shipped to my work address rather than home.
I use this on my Xbox one, but it cant work. How can I do?
hankz
I have two new xbox controllers that have the 3.5mm jack beside the xbox adaptor port on the bottom.
Here is the setup you can use on your xbox one
1. New controller
search

2. Xbox chat adaptor
search
3 . Sometimes I setup using the Asrto Mixamp
search
This uses a toslink to the xbox one to the mixamp to the headset and controller for a better audio experience
Received my new pair of Game One's Guess what!!!! The mic does not work
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Thats a little over the top, Don't you think?
bjw
Nope, over the top would be going to their office and making a scene. Opening a website to post a bad experience is pretty under the top for getting ripped off.
does anyone know the differences between the single jack and the double jack?
SlasherBlade
The single jack is for your smartphone or tablet or to even plug into the playstation or new xbox one controller, the double jack (mic & audio ) is for pc/mac gaming.
I'm a bit concerned, since I was contacted on Monday and haven't heard anything back. I even sent a follow-up email. :( No return label.
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I see that now. ^^; I've gotten my label and mailed it off yesterday afternoon. And now we wait!
Inksworth
Yep. I feel your pain! They sounded great so I hope it works.
pretty annoyed that I haven't been contacted back...I contacted Massdrop on Saturday
Hanmyo
Hanmyo, Give them a little more time, I know Massdrop is working diligently on working through a lot of cases right now. They seemed to be a little short handed at the moment. I know they will come through for us. Also, Massdrop did their part in providing an awesome drop for us and it looks like we may have got a bad batch. Give it a couple more days and I am sure they will contact you back
well, Massdrop received my item back via UPS. Just waiting now to get an email or something back
Good news group. We’re glad to report that all of the orders have been shipped out from our warehouse and are now on the way to you. Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
oh thank goodness these work on my ps4 i was worried with all these negative comments
I've still yet to hear a reply on my ticket + no return label. Would like some kind of communication, considering I got a broken product.
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We didn't get refurbs, we just got a bad batch.
bjw
I sent mine back last week as well. Waiting on the results.
Idk if this helps but when themightyjingles reviewed this on YouTube he said his mic didn't work until he plugged it directly into his sound card
Akeveryday
That's not how they should work and I already tested both cables that they come with and with several sound cards and none worked. I have a feeling that those of us that received with the no mic issue got a bad manufacturing batch. I have a feeling that it's something to do with the switch on the mic. If it was anything else, the earphones would not work either more than likely. Maybe just a bad board
≧◡≦ yey ٩◔‿◔۶ ! Got my RMA slip and return label. These should be sent out on Monday morning and I am hoping that everyone else gets theirs as well if they haven't already.
I'm also having the same mic issue. I've tried troubleshooting with drivers and settings and have tried multiple computers for over an hour now.
I'm really sorry but I have made a resolution case with PayPal on this issue. I really hope massdrop will let us know where our cases are and send us a return label for the brand new replacement
My mic is not working either.