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Showing 1 of 126 conversations about:
RoostrC0gburn
29
Oct 24, 2016
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what's the warranty on these? the m-duo's i bought just a year ago have already crapped...
unorthodox
15
Oct 24, 2016
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RoostrC0gburnI purchased a pair of IE 80 IEMs from Massdrop a few years back and had problems with the cable within the supposed 2 year Sennheiser warranty (they are apparently known to have cable problems) and ended up having to purchase a new one myself for $41.40 after shipping since Sennheiser did not acknowledge Massdrop as an authorized re-seller. This pretty much invalidated any savings I thought I got from purchasing them from Massdrop.
So in my eyes you are purchasing these Sennheiser IE80 IEMs with no warranty.
So in my eyes you are purchasing these Sennheiser IE80 IEMs with no warranty.
Visceralwaves
15
Oct 25, 2016
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RoostrC0gburnit is my understanding that even if a product typically has, for instance, a two year warranty, items bought through MD have a max 1 year warranty. i believe this is part of the MD contract with the seller and you shouldn't have an issue with warranty claim within 1 year. However, you may have to find a customer service rep familiar with their MD agreement, or work with MD to find an appropriate contact.
unorthodox
15
Oct 29, 2016
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albocajI ordered an original cable from Sennheiser since I wasn't impressed with the reviews for the non original ones on Amazon.
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