Click to view our Accessibility Statement or contact us with accessibility-related questions
otterslaughter
9
Aug 4, 2015
I'm also quite disappointed after receiving this drop. I was expecting them to be shipped in the blister packs, and with what Landshark posted, (though it could just be him trying to get free cards) opens up the possibility that the packs have been tampered with.
If the blister packs were not going to be included in the actual drop, then Massdrop should not have used the image of the blister in the drop at all, or specifically mention that we will all be receiving loose packs, and not the actual sealed product.
I know this was probably done to reduce shipping cost, but as a collector it still disappoints me that Massdrop would do this.
Landshark
3
Aug 4, 2015
otterslaughterI wish it was me just trying to get free cards, instead I'm stuck with a bunch of lands I essentially paid twenty bucks for.
otterslaughter
9
Aug 5, 2015
LandsharkIf that's true then I'm glad I haven't opened mine yet. Have you contacted support?
A response from Massdrop as to why these booster packs were removed from their original packaging is needed. I'm pretty sure everyone in the drop committed expecting the booster packs to be in their OEM packaging.
I will wait to decide whether or not to return these based on Massdrop and everyones response.
bjeller
36
Oct 2, 2015
otterslaughterDid anyone get an answer back?
otterslaughter
9
Oct 3, 2015
bjellerHere's what they sent me.
"Hi -----,
We apologize for the delay in getting back to you! I have spoken with the logistics person who was in charge of this particular drop and he informed me that the orders were shipped from the vendor directly. We originally depicted the items in this drop with the blister packs because we understood that they were to be included in the packaging; however, for an unknown reason the vendor threw out the blister packs when they were preparing the orders to ship-- this is why you received the boosters loose.
We apologize for this oversight and we assure you that we are taking the appropriate measures to ensure this does not occur again in future drops. If we can help you with anything in the future, please contact us!
Best, Hillary"
bjeller
36
Oct 4, 2015
otterslaughterI think i'm done with massdrop. Disappointing customer service I've been waiting for over a month now for a reply to the original email, I finally get one from another customer not the company. They sent out obviously mapped packs one guy pulled all basic lands now they avoid the problem. Whatever there are other vendors. Thanks for the reply otterslaughter.
otterslaughter
9
Oct 6, 2015
bjellerNo problem! I'm personally done ordering any Magic products on Massdrop. I have a few drops I'm currently waiting to end, but after what happened here and how they dropped the Vaping community, I think I'm done with Massdrop as well.