Skatebolt Tornado Electric Skateboard Discussions | Drop

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Sep 19, 2018

Well my board is completely dead. Dealing with Skatebolt is useless, they just tell me to charge the battery and check the charger. Now they want me to take video of the board not powering on...ridiculous. I've e-mailed Massdrop multiple times for a return and not a single response. Edit: Massdrop has ignored me thus far. I declined to provide a video to Skatebolt, but they did tell me to send the board in, so I just mailed it out this morning. This is a difficult lesson; I saved $200 on this group buy but it's not worth it if I still stand to lose out on my $400 purchase. No more expensive purchases on Massdrop, they still have a long way to go when it comes to customer service.

shakadad

Oct 29, 2018

EmileDid they return the board to you yet? Fixed?

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Emile

Oct 29, 2018

shakadadOh yeah, they fixed it immediately and shipped it right back to me, it was just a disconnected power button. The problem is that working on this board requires you to rip up the grip tape in order to access the screws to open it up. So they did fix the issue, installed brand new grip tape, and sent it back to me. It has been working since. Overall it's not a bad board. Since this drop, I have purchased a Boosted Mini S and a Wowgo 2S. The Skatebolt has the most torque, the fastest acceleration, and the highest top speed. It is the most difficult to ride, I am guessing due to the setup of the trucks and the wheels that are used but the power is excellent and the carving is nice. I can top out at 24mph, GPS verified. It seems lack of reliability is the nature of the beast with e-skateboards, so I would advise people to buy something that is easy to work on first and foremost, and then watch youtube reviews about ride feel, performance, battery life, etc.