Click to view our Accessibility Statement or contact us with accessibility-related questions
tommys
35
Jun 22, 2017
I'm going to chime in and agree that Massdrop really needs to update those who joined the drop if there are going to be delays of any sort. No reply by any representatives to the first request for an update a full week ago is an unacceptable level of service.
OE800
122
Jun 28, 2017
tommysPromise of a "Monday" update came and went.
tommys
35
Jun 28, 2017
OE800I sent a customer service request for a mod or logistics person to get on this thread yesterday. I just got a shipping notification this morning. 7/15 estimated delivery.
OE800
122
Jun 28, 2017
tommysI got a shipping notification this morning as well, but I must not live at the end of the Earth because estimated delivery is this Saturday.
tommys
35
Jun 28, 2017
OE800Oh yeah, Hawaii. Delivery usually takes 2+ weeks because they ship it by the cheapest method possible, which is whenever a shipping container gets filled up and is put on a boat.