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Oleksa
47
Jan 29, 2018
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So I bought SMSL Idea from aliexpress 3-4 months back. Although I liked the sound, but got one very irritative issue: the device was often disconnected from my laptop, as aI believe, because of a loose usb cable socket. I wrote reg. the same to the Seller . He asked to make a video proving the issue and promised to forward it to the Manufacturer. I actually was very sceptic about any positive solution but did as he asked. Then in a few days the Seller sent me a tracking number. When I asked for what was that, he replied that the Manufacturer sent me completely new device!