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I told them that I didn't think the stove would still be under warranty, and was told this: --------------------------------------------------------------------------------------------------------------------------- On 12/2/17, SOTO <info@sotooutdoors.com> wrote: > Dear Richard, > > Thank you for your prompt response. > Regardless of the date of the purchase, we are committed to our customer > satisfaction. We have no problem sending you a brand new replacement stove > at no cost to you. I will forward this to our shipping department now. > They should be able to ship you the replacement early next week. > > Have a wonderful rest of the weekend. > > > Sincerely, > > Tomo > > SOTO > info@sotooutdoors.com ---------------------------------------------------------------------------------------------------------------------------
I was pleased, and impressed.