SoundMAGIC HP200 Headphones Discussions | Drop

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SoundMAGIC HP200 Headphones

Audiophile

FULL DISCUSSION

Harsain

Aug 9, 2014

I just contacted Soundmagic on skype ( got the contact from their website ) and this is what they said:
[9/08/2014 4:24:33 pm] Caliya Yip: From our company rule,massdrop can't sell the goods out of USA. [9/08/2014 4:25:02 pm] Caliya Yip: And if you have problems with the products,you should contact massdrop for warranty. [9/08/2014 4:25:13 pm] Caliya Yip: Our HP200 has 1-year warranty

Aug 9, 2014

Silverstrike

154

Aug 9, 2014

HarsainMassdrop, we need your confirmation on this.

Aug 9, 2014

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robakri

Aug 9, 2014

HarsainThank you for bringing this up and ruining this deal for us international buyers, we have our hands full anyway with those dirt cheap eu prices

Aug 9, 2014

peter123

Aug 9, 2014

robakri+1 if one don't want to take chances fine but why ruining for everyone else :(

Aug 9, 2014

Harsain

Aug 9, 2014

robakriWith all respect I just wanted to be sure and tomorrow if any of us international customers want warranty or get into any issue who will we go to massdrop will say we are just sellers goto soundmagic and then soundmagic says you bought it illegally. What will you do then?

Aug 9, 2014

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robakri

Aug 9, 2014

HarsainFairly sure SM would have acted fairly, they are a rising company in this industry but it is utterly pointless to be discussing what ifs.

Aug 9, 2014

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Harsain

Aug 9, 2014

robakriWell I wanted to be sure for myself and I obviously didn't mean to cancel the international buy completely. Also why I did was I don't like how massdrop customer service deals with its customers, to reply to an email they take weeks. I can imagine how you guys feel but try to understand I didn't mean to nor I knew soundmagic will contact massdrop.... :(

Aug 9, 2014

AFus

Aug 9, 2014

HarsainYou shouldn't feel bad. You were simply doing your due diligence as a thoughtful consumer. Everyone's anger should be at Massdrop for either: a) attempting to pull a fast one with a vendor and circumvent SoundMAGIC's policies or b) being unaware that such a restriction existed in the first place prior to going public with the drop (seems unlikely since these restrictions are commonplace). Not that I anticipate it happening, but if Massdrop folds up tomorrow, your warranty support is nonexistent. That fact is what has prevented me from joining drops in the past even though some of the prices have been rather tempting.

Aug 9, 2014