Click to view our Accessibility Statement or contact us with accessibility-related questions
SwingC
19
Nov 26, 2018
Warning to all - I ordered the Spinnaker Spence during the last drop. My watch had 2 issues on arrival - one mechanical and one aesthetic. I immediately reached out to Spinnaker for a replacement or service and they charge $29 for the return, no exceptions. And I have to pay for shipping on top of that. So be weary of your purchases. Personally, I won’t buy another Spinnaker, no matter how good the deal is.
LunarPropane
6
Jan 18, 2019
SwingCBe warned. My rotor broke within two months. Sent back for $30 service charge and upon inspection they said it had water damage, would not be covered by warranty, and wanted another $140 to fix everything. All of this is totaling more than I paid for the watch to begin with, and the water damage is asinine, because I only wore it to my work in an office for two months (I wear a Garmin for anything physical and never take a watch into the shower or pool). I will never own another Spinnaker.
SwingC
19
Jan 18, 2019
LunarPropaneCompletely agree! Clearly poor quality control and awful customer service!
excelerater
13
Feb 23, 2019
LunarPropaneI would not stand for that shit,id call them out on social media