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GrindheadJim
10
Jun 21, 2016
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I bought these a few months ago and returned them. They are high quality, well-built headphones. If you are buying these as an alternative to the Astro A50 or similar sets, know that, despite multiple inputs, there are NO mixing capabilities between them. It's strictly one input at a time, particularly where the AUX input is concerned.
If you own a PS4, know that the LiveMix and ChatMix features are disabled when plugging into the console.
As a single input-only, wireless headset, it's well worth it. If you want more than that, you may want to do some research first.
Jun 21, 2016
Mattechnology
4
Jun 21, 2016
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GrindheadJimThere is a way to bypass this by using the PC setting on the headset which allows you to choose one input for chat audio and one input for game audio. You send and recieve audio through the USB input and recieve through the Optical input for example. I use this when playing Xbox to skype on PC using usb and recieve game audio through optical. I don't have a PS4, but I believe that the same process applies to it in order to use the Livemix and Chatmix features; receiving audio through the optical cable and sending and recieving chat audio through the USB.
Jun 21, 2016
GrindheadJim
10
Jun 21, 2016
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MattechnologyI definitely appreciate that folks can do this, but, two things:
1) Some folks don't have optical outputs for PC (I do, you do, but many don't). 2) Pardon my language, but for $200-300, the fucking thing should work as intended out of the box.
Jun 21, 2016
rhenom
528
Jun 21, 2016
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GrindheadJimThe inherent limitations of the PS4 and Xbox One are not Steelseries' fault.
Jun 21, 2016
GrindheadJim
10
Jun 21, 2016
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rhenomNo, but advertising features and compatibilities that don't work are.
I have a PC that could choke a bull elephant. I also like playing console games. Astro A50s cover both nicely. SteelSeries were touted as the better alternative. I wanted them to be. They weren't. On top of that, their support is absolute garbage.
I gave them every chance to make my experience right. They didn't. All I'm here to do is offer perspective of someone who didn't have a good experience with an otherwise well-built product.
That's my opinion. If you want to continue to use yours to defend a corporation incapable of representing itself properly, sir, you go right ahead.
Jun 21, 2016
rhenom
528
Jun 21, 2016
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GrindheadJimI've never used Steelseries customer support, so I can't comment on that. But maybe you should have visited this page before you sent your headset back.
http://faq.steelseries.com/questions/559/Siberia+800+series+ChatMix+%26+LiveMix
Jun 21, 2016
GrindheadJim
10
Jun 21, 2016
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rhenomMaybe you should try not assuming I didn't troubleshoot.
I do tech support for a living, and I have been working with PC and sound equipment since I could read.
My experience wasn't because of user error. SteelSeries isn't infallible. I'm okay with that. The headphones aren't for me. If they're for you, awesome. I just don't want anyone to have the same experience that I had. If my experience doesn't apply, they can ignore it, and buy the headset with a clear conscience.
Jun 21, 2016
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