If you're still waiting on your order, the cause for delay is due to a backlog of the standard lightsticks. Our vendor just informed us today that they won't have the standard lightsticks on hand until approximately 11/9. After factoring in transit time to our warehouse, the remaining orders are on track to be fulfilled by mid-November.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 11/9 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
You are currently viewing a single conversation. Return to Full Discussion