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Showing 1 of 129 conversations about:
Hellodrop
12
Mar 23, 2018
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Based on build quality, these iems are not "worth it". Yes, Massdrop honored their Warranty and offered credit, but I ordered three Exclusive 5's and 2 out of 3 had issues. Think of the worst buds in the World and tell me if any have failure rates so high.
The right driver of one pair buzzed within a week. I got credit for that pair.
The second pair's cables got wrecked while another pair worked fine. Both were used lightly. Because the warranty was out, I had to salavage to cables from buzzing headphones to make 2 working headphones out of 3. But if these headphones went out to 3 different addresses, 2 out of 3 recepients are screwed.
The working headphones are nice with certain daps... but I can't think of any other consumer product in 2018 that is essentially a basket of lemons.
Mar 23, 2018
Heliosiah
20
Apr 3, 2018
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Hellodropcan you help me figure out how to get repairs or credit for these? I got the 5's, have an issue with the right unit as well. id like to either get credit or have them rma, it has this warranty card but i have no idea have to handle this issue. there's no instructions on this warranty card either so idk what im doing.
Apr 3, 2018
Hellodrop
12
Apr 3, 2018
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HeliosiahContact Massdrop.
Apr 3, 2018
Heliosiah
20
Apr 5, 2018
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HellodropI contacted massdrop and basically their response was that their grace period for returns was already over, even though tfzither's is much longer. So basically they just said they can't help me for shit.
Apr 5, 2018
Hellodrop
12
Apr 6, 2018
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HeliosiahHence when the second one broke, I used it for parts.
Apr 6, 2018
HwoALanG
133
Jun 11, 2018
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HellodropOMG~ my right ear bud is making buzzing noise. i am using it for first time at work... i really like the sound but questioning TFZ Build Quality... contacted Massdrop. still no answer yet. waiting waiting waiting....
(Edited)
Jun 11, 2018
Hellodrop
12
Dec 29, 2018
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HellodropHa! So even the 2nd of the 3 we have left has finally bit the dust. The left driver has developed a buzz. Funny thing is that I was recently thinking about posting a follow-up, to remark about its positives. . . because these iems have them. . . They add a little color and timbre to upper mids and treble that slightly thrashes jazz and ska. And that sizzle with a reliable bass backbone just kept me going back to them. . . but fearing that they will soon break. . . and they did. Now I want a replacement. . . but fear all TFZ's might share some tint of this lemon.
Dec 29, 2018
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