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Ashantti
1
Dec 9, 2019
checkVerified Buyer
Deception!!!!
What was advertised the "Secret Garden III" is not what I received this vendor sent me the "Secret Garden I" this product[Secret Garden I] is 4 star. Buyer beware of this vendor !!!! I will bring this to the attention via email to "Drop" Do not buy from this vendor and expect what you pay for!!!
Recommends this product? Yes
phoenixsong
1055
Dec 24, 2019
AshanttiI highly doubt it. Have purchased many a product from them before, and though there were instances of the wrong product being advertised, they did clarify it before shipping them out and give the option of a full refund, partial refund or extra monetary voucher for future use. I am aware that service quality might have deteriorated over the past few years, but still... It is highly unlikely that they'll suddenly decide to be a swindling company with the change in their name. I have nothing against you, but there is a possibility you accidentally selected the wrong option upon ordering (or they might have shipped the wrong product, by accident). Let's wait for the Massdrop/Drop staff to get back, and in the meantime maybe post a screenshot of your order history here so we can go through it together? PS: Just checked, they advise users to contact them through their support form, which can be found here https://drop.com/support for prompter replies as compared to email
(Edited)
Ashantti
1
Dec 30, 2019
phoenixsongI know the difference between the number 1 and the number 3, when the unit that arrived had the number 1 on the box and inside the unit did not have the [3]three adjustable slyers on the housing. Do not tell me what I expected and what I am holding in my hand!
phoenixsong
1055
Dec 30, 2019
AshanttiAh, how unfortunate. It seems like you missed the point.
phoenixsong
1055
Dec 30, 2019
AshanttiIn the meantime, may I suggest (NOT an "instruction") that you do some breathing exercises to activate your cerebral cortex. Also, if you're interested, read up on mindfulness :)
(Edited)
phoenixsong
1055
Dec 30, 2019
AshanttiBesides, if people have their doubts, they are perfectly justified in doing so until you prove things otherwise- the world doesn't revolve around yourself. Can you?
phoenixsong
1055
Dec 30, 2019
AshanttiBut hey, since you feel that strongly about it, here's due praise for being able to differentiate between the numbers 1 and 3 :p
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