Got a card that said I had one from the first batch but the back of the board doesn't say anything. How do the feet attach? How do you change the led brightness?
ephyoosecaySame thing here, missing the signature. Pretty minor complaint IF that's all that ends up being wrong with mine, I guess, but I only ordered because I got a spot in the first drop and pretty much got nothing out of it. :/
MrAnderson65Oh that would be such a bummer.
From Matteo's "Thanks for being one of the first buyers"
to MD's "Thanks for being in a fortunate order in our fulfillment".
MrAnderson65When did you get your board? I was worried about this exact thing being in group 1 but not having received my board yet. People seemed to think they were all engraved at this point. If yours is not that means they are not all engraved which sucks. I still have not received shipping info yet.
MrAnderson65That's fucked up! I was also on the first batch and if mine doesn't have the engraving I am going to be so pissed, I am going to raise hell with Massdrop if that happens. Put a ticket in. That's justifiable wrong.
ChuninrunnerI hope you do get the outcome you want out of MD but I am awaiting for mine today and after hearing of missing caps, dead/dying LEDs, shoddy assembly on PCB/switches and all these on boards that were shipped in the last two weeks(so not even on the first few runs), I would feel relieved if the missing engraving is the only thing wrong with mine!
It really looks like MD does not have quite nailed the process of custom products and all the CS required to support them so I'd probably stick with them but only for group buys on existing/established products.
vrapanIf you are satisfied with it, good for you. But, the majority of us won't be. We ordered a keyboard that shows we are the first adopters that clearly supports the product. But, apparently Massdrop does not care and screwed us over by not including some of the first 1000 batch the engraving that shows we are the first to order, while the some of the last hundreds(2nd batch) got theirs with it. I will be receiving mine tomorrow, at first I was excited, but now I am worried because it might not have the PRIMA engraving. I was asking this specific question on here and with support when people from the 2nd batch started getting theirs with the engraving and @matt3o said everyone will get it, but now I feel like the first 1000 are getting screwed over. Even if you are using to type on, you will always have that thought in the back of your head, that your white fox does not have the engraving, and it is nothing special because of it. As a collector, that will bug me for the rest of my life. This is something @YanboWu needs to address, before the last hundreds of people receive their white fox without the engraving and start rioting on here.