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Product Description
An updated version the Thinkware F750—a 2015 CES Innovation Award Honoree—the F770 is less imposing and easier to use than its predecessor. It not only features a slimmer form factor but also a new matte black look, larger buttons, and a wire management flap Read More
My camera died after a year. Thinkware says to contact Massdrop. Massdrop says their window to report an issue is 30 days. Unless you have a need to waste $300 do your shopping elsewhere.
@kstokley a question if I may - what's Massdrop's warranty arrangements on these? Particularly for overseas buyers - it's an attractive price for the full kit, but I'm worried about what happensd if something is faulty / goes wrong in 11 months time, etc.
I noted @KingMorde 's comment above, which points the responsibility for warranty at the retailer (Massdrop) and also the Thinkware site isn't particularly helpful with further warranty info.
Thanks!
SaiHayashiWas the rear infrared camera supposed to ship with the 20ft long cable? How are we supposed to mount it in the rear? Looks like I got an interior camera, not a rear camera?
quaker4lyfNothing. It would get cancelled. Commit is only used when there are multiple price levels and you only want to go in if it reaches the lowest level.
Just wanted to let the community know I was super pumped this was being dropped at a reasonable price until I asked Thinkware about the warranty offered this was there reply.
Thank you for contacting Thinkware Dash Cam.
We do not provided a manufacture warranty if you purchase form Massdrop.
Please contact Massdrop for information on their warranty policies.
You will have to inquire about warranty information from the re-seller.
Please feel free to contact us again if you encounter any other issues.
Kind regards,
Customer Support THINKWARE Dash Cam™ (North America)
It doesn't matter because you would need proof of purchase like a receipt or invoice to prove you bought it from Best Buy. At least that has been my experience with every RMA process I have ever done.
Can anyone confirm that the rear camera USB cable (in this drop) has a right angled connector on one end. Otherwise, the port cover on the front camera won't close. (Not a big deal, but still nice)
OneLoveThose ordering the regular rear camera will have a right angle tip connector so the port cover clsoes properly. Those ordering the infrared rear camera will have a straight tip connector.
tim-wong+1 Tim, Thank you, it seems like the difference between buying one here is saving like $30 before shipping vs. buying thru BlackBoxMyCar that offer their support. I'd rather pay the $30 for support